Porsche Bellevue - Service Center
Bellevue, WA
306 Reviews of Porsche Bellevue - Service Center
When in need of re-calibration for the front sensory equipment post autobody repairs of the 2022 Taycan Turbo S we support, we reached out to Landon Ivy (dedicated Bellevue Porsche Service rep) and Just equipment post autobody repairs of the 2022 Taycan Turbo S we support, we reached out to Landon Ivy (dedicated Bellevue Porsche Service rep) and Justin Monson (25 year Porsche resource) to see if our car could be supported on short notice. Landon and Justin made this work happen in a timely manner and flawlessly. This is, to me what "Customer Service" is all about. They went the extra mile to insure our client was taken care of as they've always done since I met Justin when it was Barrier Porsche. I cant say enough about how well we've been taken care of, thank you so much! More
Porsche Service side was good. Attentive & polite. I offered to sell my vehicle and the Mercedes Benz purchasing side was horrendous. I started my service at about 8:20 AM. It too Attentive & polite. I offered to sell my vehicle and the Mercedes Benz purchasing side was horrendous. I started my service at about 8:20 AM. It took about 2-hrs, but then the purchasing team made an offer which I took considerably below the offers I had received from private individuals. I offered the car at a significant discount in exchange for a secure check transaction. They tied me up with paperwork & waiting for a check till after 4PM. Wasted my whole Saturday. Needless to say, I was not impressed & I told them so which made clear they did not appreciate. Again, this was not the Porsche side, it was the Mercedes side. Luckily the general manager came to rescue and adverted what could have gotten real ugly. Alex is truly a professional in how he handled the situation. Unfortunately, I cant say the same for the Team from Mercedes that wanted to purchase my vehicle. If I need another Porsche, I will not be purchasing From Bellevue. More
Recently had my 2022 911 TARGA serviced at Porsche Bellevue. Excellent responsiveness and even delivered my car all the way up in Lake Stevens. No questions asked. Very impressed :-) Bellevue. Excellent responsiveness and even delivered my car all the way up in Lake Stevens. No questions asked. Very impressed :-) More
Everything was done on time. At the time of service was notified that tires need to be replaced. Received detailed video with all details. This was very informative and helpful t At the time of service was notified that tires need to be replaced. Received detailed video with all details. This was very informative and helpful to address the issue. Even with time it took to replace tires and do balancing, it was done same day. Exceptional service by great people. More
Top tier service from Porsche Bellevue and my service advisor, Anastasia M. Cars are complicated, and when a recent service did not go as planed, Anastasia and the staff at Porsche Bellevue went above advisor, Anastasia M. Cars are complicated, and when a recent service did not go as planed, Anastasia and the staff at Porsche Bellevue went above and beyond to be sure the experience remained seamless for me and my busy schedule. More
This was my first time visiting this service department and I was very pleased. My reservation was honored, my estimation for expenses was close, and the service video was unexpected and a nice touch. and I was very pleased. My reservation was honored, my estimation for expenses was close, and the service video was unexpected and a nice touch. More