Porsche Bellevue - Service Center

Tiril was friendly but appointment was at 9:00 for oil change and check radio car wasn’t touched until following day I asked if they would top off air in right rear tire 6 lb low was told I needed new re change and check radio car wasn’t touched until following day I asked if they would top off air in right rear tire 6 lb low was told I needed new rear tires I told them don’t change as I would check myself the tire tread went to people could up car turned on ignition tire warning came up instantly telling me left rear tire 25 lb low Tiril grabbed air hose put in air took car to garage came back 15 minutes later and told me I have a nail in tire and said I should replace rear tires. More

Though I had specifically been advised that a loaner car would not be available on my date of service unless I waited an additional month, when I arrived with the car for service, a loaner car was offered. would not be available on my date of service unless I waited an additional month, when I arrived with the car for service, a loaner car was offered. This was especially helpful since one of the car valets had a small accident with my car and the service person was very helpful and apologetic and offered for me to keep the loaner while they made the repair. He could not have been nicer or more helpful! He turned what could have been a very negative experience into a positive one. Thank you. More

All good here. These folks have handled me with kid gloves for all my service needs on my Porsche for the last year or so. Efficient and Organized every time. Car well protected inside and out during s gloves for all my service needs on my Porsche for the last year or so. Efficient and Organized every time. Car well protected inside and out during service. Lyft service spot on when I needed it. Landon (Service Rep) is excellent and notes specifically what I want when I come in and there are no surprises at close of business. Will continue to come here for my next Porsche purchase as well. Bravo! More

I bought a 7 year old pre-owned Porsche from the dealer, which unfortunately developed a mechanical issue a few weeks later, luckily within the 90 day warranty period. Despite this being an old inexpensive which unfortunately developed a mechanical issue a few weeks later, luckily within the 90 day warranty period. Despite this being an old inexpensive model, the service department treated me like gold, slotting me into a busy workshop, and lending me a brand new courtesy car for 2 weeks while they sourced parts and took care of everything under warranty. A breath of fresh air compared to my dealings with other car dealerships in the past! I already have a new Porsche on order and look forward to servicing it here. More

Service was as expected Loaner car was ready when I Service was as expected Loaner car was ready when I arrived and a seemless transfer Service was as expected Loaner car was ready when I arrived and a seemless transfer More

I take my Turbo S in once a year for service. Nicole Pascua is my advisor...She is professional and efficient. Car comes back washed and ready to go. The shuttle service is always available and quick. Pascua is my advisor...She is professional and efficient. Car comes back washed and ready to go. The shuttle service is always available and quick. More

I've had Porsches since 2007 and have had many service advisors. While all have been good, Nicole Pascua has been and is, by far, the best. She is friendly but professional -- she represents the Porsche advisors. While all have been good, Nicole Pascua has been and is, by far, the best. She is friendly but professional -- she represents the Porsche brand flawlessly. She never fails to go the extra mile to accommodate my scheduling and vehicle servicing needs. But most important to me is that her advice and honesty over the years have earned my complete trust. My trust in Nicole's knowledge and professional support is playing a substantial role in my decision to purchase one of Porsche's more demanding maintenance/servicing models: a 911S Turbo. I would have engaged the build in any case -- I do not want to mislead -- but, as a woman, I cannot quantify how reassuring it is to know that Nicole will be overseeing the maintenance of this vehicle. She is an invaluable member of your team. More

Nicole was excellent as usual. Made my annual service easy with full explanations and no surprises. Loaner vehicle made the process very convenient. Wait time was minimal. easy with full explanations and no surprises. Loaner vehicle made the process very convenient. Wait time was minimal. More

Service advisor was great; but why does a battery cost $900!!!! Expedited the schedule and turned the car around quickly. Parts and labor seem very high compared to internet query. $900!!!! Expedited the schedule and turned the car around quickly. Parts and labor seem very high compared to internet query. More