Porsche Bellevue - Service Center

Very professional and polite. Adam was very helpful and knowledgeable. The only issue I have is that Porsche does not keep a data base of all maintenance done on the vehicles. They could not tell me what knowledgeable. The only issue I have is that Porsche does not keep a data base of all maintenance done on the vehicles. They could not tell me what previous maintenance had been done. Could not even tell me when I had the oil was last changed. For what it costs to maintain a Porsche I can't believe you don't have a national data base. If I take my Ford truck to any Ford dealer they can easily bring up all the maintenance that has been done to my truck. Time to upgrade your data base. More

This is the second time I went there for the same problem. My car gives fault warning for tail light defective when outside temperature is high. Now Seattle has low temperature and the problem does n problem. My car gives fault warning for tail light defective when outside temperature is high. Now Seattle has low temperature and the problem does not happen. The technician cleared the fault records and did not write down the code. There is information on Porsche bulletin board. They could not reproduce the problem and told me I have to come again and provide the fault code when that happens. Why did they not write down the code and tried to reproduce the problem in other way than heating the environment? Did they really know what they were doing? They wasted their and my time. Actually I searched the internet and told them there was information about this problem on Porsche bulletin board. They just do not care. The first time my car stayed there for two days and I got nothing done. More

Excellent service appoint. Work performed was adapted to the age and mileage of my Macan rather than just based on a fixed service schedule. Nicole was very helpful. the age and mileage of my Macan rather than just based on a fixed service schedule. Nicole was very helpful. More

Friendly service. Attentive. Responsive. Fantastic communication. Easy to book. Survey wants six more words—okay. communication. Easy to book. Survey wants six more words—okay. More

Can't reach the service dept, website works sometimes, IVR drops your call when you identify as an existing customer, and the service dept takes forever to fix my car. IVR drops your call when you identify as an existing customer, and the service dept takes forever to fix my car. More

Was never greeted when entering dealership. I did not feel welcome at the dealership. I had to figure out on my own who to talk to to get service. No one was available at the parts counter when I went to feel welcome at the dealership. I had to figure out on my own who to talk to to get service. No one was available at the parts counter when I went to inquire about parts. I ended up ordering parts online from another dealership. Once I found a service advisor all went well. The service advisor was very courteous and helpful. More

Nicole is a true Star! there is nothing more to say…Not sure why you need 15 words.. say…Not sure why you need 15 words.. More

Tiril was friendly but appointment was at 9:00 for oil change and check radio car wasn’t touched until following day I asked if they would top off air in right rear tire 6 lb low was told I needed new re change and check radio car wasn’t touched until following day I asked if they would top off air in right rear tire 6 lb low was told I needed new rear tires I told them don’t change as I would check myself the tire tread went to people could up car turned on ignition tire warning came up instantly telling me left rear tire 25 lb low Tiril grabbed air hose put in air took car to garage came back 15 minutes later and told me I have a nail in tire and said I should replace rear tires. More

Though I had specifically been advised that a loaner car would not be available on my date of service unless I waited an additional month, when I arrived with the car for service, a loaner car was offered. would not be available on my date of service unless I waited an additional month, when I arrived with the car for service, a loaner car was offered. This was especially helpful since one of the car valets had a small accident with my car and the service person was very helpful and apologetic and offered for me to keep the loaner while they made the repair. He could not have been nicer or more helpful! He turned what could have been a very negative experience into a positive one. Thank you. More

All good here. These folks have handled me with kid gloves for all my service needs on my Porsche for the last year or so. Efficient and Organized every time. Car well protected inside and out during s gloves for all my service needs on my Porsche for the last year or so. Efficient and Organized every time. Car well protected inside and out during service. Lyft service spot on when I needed it. Landon (Service Rep) is excellent and notes specifically what I want when I come in and there are no surprises at close of business. Will continue to come here for my next Porsche purchase as well. Bravo! More