Porsche Bellevue - Service Center

Great sales department and excellent service! Car was completed on time and communication by service advisor was great! Car was completed on time and communication by service advisor was great! More

Everything went smoothly from making the appointment to pickings up my vehicle. I had 2 new tires installed and the technician forgot to reset the tire pressure monitors. This easily done after I got instr pickings up my vehicle. I had 2 new tires installed and the technician forgot to reset the tire pressure monitors. This easily done after I got instruction from the dealership. 5 star service once again! More

Lee Van and the Porsche team provided EXCEPTIONAL service!!! I rate Lee Van with 12 out of 10 stars possible. THE BEST!!! My only worry is that he will be promoted and I won't enjoy his incredible service!!! I rate Lee Van with 12 out of 10 stars possible. THE BEST!!! My only worry is that he will be promoted and I won't enjoy his incredible attention to detail and customer service that is unfortunately rare these days. BRAVO!!! More

Excellent service with replace my tier , staff are super helpful and friendly, I’d recommend them to anyone. helpful and friendly, I’d recommend them to anyone. More

FIrst, we brought our car at our appointed time - fairly early AM - and they told us they wouldn't even look at it until the next day AND no loaner was available. Why didn't they just have us bring the car early AM - and they told us they wouldn't even look at it until the next day AND no loaner was available. Why didn't they just have us bring the car the next day? Next, we specified a phone number for communications and they repeatedly communicated with the wrong contact info for the entire service, (even when reminded) forcing my wife to relay communications to me. The service rep blamed "the system." Finally, they said they needed to perform 3 hour "parking brake pad adjustment" service ($1K!) before they could diagnose the fault - in spite of the fact there seem to be many reports of faulty control modules for my issue. Felt like they were trying to offset the cost of some of the warrantee work they were going to have to do. More

A great experience! Anastasia is professional and competent. She always kept me up to date with texts. Porsche Bellevue has upped their game the past year or so… a ple Anastasia is professional and competent. She always kept me up to date with texts. Porsche Bellevue has upped their game the past year or so… a pleasure to work with. 😊 More

Our service rep, Kirill, was amazing and such a pleasure to work with. He kept me updated every step of the way. Great customer service. to work with. He kept me updated every step of the way. Great customer service. More

Service is high priced, but delivers on the work for my Cayenne. Several extraneous items they say you should are needed sprinkled with definitely optional things. Wish dealerships didn’t try to sell opt Cayenne. Several extraneous items they say you should are needed sprinkled with definitely optional things. Wish dealerships didn’t try to sell optional work like that. More

Their service department has forgotten how to treat customers, my last experience was absolutely horrible and I had to pay thousands out of pocket to pay for their mechanics mistake to replace a part t customers, my last experience was absolutely horrible and I had to pay thousands out of pocket to pay for their mechanics mistake to replace a part that they broke. If you bought your porsche second hand and bring it to them you will be treated as a second class citizen. More

Set the right expectation and deliver on their promises. Courteous and professional sales and services people. Courteous and professional sales and services people. More