Porsche Bellevue - Service Center

Very disappointed and angry. Serious issue when I picked up my 2021 Taycan Turbo S from service. I brought my Mobil charger and the cable for reprogramming. This cable is stored Serious issue when I picked up my 2021 Taycan Turbo S from service. I brought my Mobil charger and the cable for reprogramming. This cable is stored in my garage and drags on the floor and is not very clean. When I picked up the car the cable was dirtier and Someone throws it In the back seat of a pristine and clean 220K car? Why not have the courtesy and put it in the trunk or under the front trunk. Absolutely no respect. Even Simon stated that it should have been put in the trunk. Not very professional. More

My service advisor Nicole was very professional and friendly in the whole process. The technician who worked on my car made the extra step and did a quick check, leading to a discovery of an issue! I a friendly in the whole process. The technician who worked on my car made the extra step and did a quick check, leading to a discovery of an issue! I am very happy with your service team...thank you!! More

The Bellevue Porsche dealership brings a feeling of excitement and fun along with professional guidance. excitement and fun along with professional guidance. More

The service technicians are excellent attentive to scheduling and communication get the car completed to my satisfaction. scheduling and communication get the car completed to my satisfaction. More

Very helpful and courteous this time. Nicole was helpful and provided a loaner vehicle. When we arrived to pick up the vehicle it wasn't in the location where they sent this so I ended Nicole was helpful and provided a loaner vehicle. When we arrived to pick up the vehicle it wasn't in the location where they sent this so I ended up just hitting my key fob to see if my lights on my vehicle would flash so we could locate our car in the lot....did find it in 5 minutes and moved on. More

Excellent service and explain clearly on what's the issue & recommendation on fixing the problems. & recommendation on fixing the problems. More

It all started with three unanswered voice messages in the service center. I was forced to make my service appointment online and in the process unable to reserve a loaner car. Finally on the day before m the service center. I was forced to make my service appointment online and in the process unable to reserve a loaner car. Finally on the day before my service appointment Lee called. I told him how disappointed I was with the lack of communication from the service department. Lee took over and things went smoothly after that, although there was no option for a loaner car at that point - he did arrange for transportation for me during the service. Sadly, and I do not blame Lee for this, the crew that washes the vehicles delivered our 2020 Macan to the front lot for me to drive home. It look like it had been driven through a very muddy road construction zone. We just had the car detailed a few weeks prior to this visit and we have never seen our car so filthy. Lee immediately took the vehicle back and had it washed again. Credit to Lee for doing his job, but thumbs down for the overall experience with Porsche Bellevue . More

The service and quality is decent. Only missing part is that they didn’t vacuum and clean inside. Other than this it was excellent. Only missing part is that they didn’t vacuum and clean inside. Other than this it was excellent. More

Nicole provides excellent service like always. Very friendly, very transparent and knowledgeable. Thank you again. Very friendly, very transparent and knowledgeable. Thank you again. More

I notice a great improvement in service over the last few years when AutoNation first took over. They have gotten their customer service back! years when AutoNation first took over. They have gotten their customer service back! More