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Porsche Bellevue - Service Center

Bellevue, WA

4.6
306 Reviews

306 Reviews of Porsche Bellevue - Service Center

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December 08, 2022

The service department needs better customer service and transparency. My car was with Bellevue Porsche for well over 2 weeks which would indicate poor scheduling Often I had to reach out proactively to f More

by pickch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam, Jordan and Hannah
Dec 11, 2022 -

Porsche Bellevue responded

Hi, we appreciate you taking the time to respond. The staff at Porsche Bellevue take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (425) 412-4114 to discuss what we can do to help.

December 08, 2022

Kirill was very helpful and he setup Lyft rides for me as well, highly recommend this place. More

by santosh.pastay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirill
Dec 12, 2022 -

Porsche Bellevue responded

Hello Santosh, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Porsche Bellevue and we hope to be of service again in the future.

December 06, 2022

I had a great experience at the dealership. They helped with a warranty repair and handled it quickly and professionally. Adam was excellent answering my questions and made me feel comfortabl More

by TimM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Dec 09, 2022 -

Porsche Bellevue responded

Hi, we are pleased to hear you had such a positive experience with us, Timm! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 05, 2022

Great service and very professional! If you own a Porsche, this is the right place for you to do your service. More

by v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirill
Dec 09, 2022 -

Porsche Bellevue responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 22, 2022

Lee Van from service was fabulous. He was responsive and guided me on the proper service for my GT3 More

by scott.biluk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Van
Nov 24, 2022 -

Porsche Bellevue responded

Hello Scott, thank you for your kind review; we are happy to pass along your comments to the team here at Porsche Bellevue!

November 20, 2022

Staff alway right at the car when I drive in. They listen to my concerns and give great service More

by Charlotte Acuros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirr
Nov 23, 2022 -

Porsche Bellevue responded

Hello Charlotte, we're happy you found our staff to be so supportive during your experience here at Porsche Bellevue.

Nov 23, 2022 -

Charlotte Acuros responded

They take excellent care of my Porche

November 14, 2022

I made an appointment for annual service on my Cayman. At the time, I requested to drop off my car on the afternoon the day before my appointment and asked for a service loaner. I was told this would be More

by polyistic
Recommend Dealer
No
Employees Worked With
Anastasia
Nov 18, 2022 -

Porsche Bellevue responded

Hi Polyistic, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (425) 412-4114 to discuss what we can do to help.

Nov 18, 2022 -

polyistic responded

I will cross my fingers and hope to have a better experience next time.

November 10, 2022

Professional, clean facility. Clearly explained the service performed. Initially was quoted two different costs for the service…$2400…the other 4700…of course the higher cost wa More

by Craigspielmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Morozov
Nov 18, 2022 -

Porsche Bellevue responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 10, 2022

Fast, clean, Efficient and easy to get to. Great service place. I can’t add more words More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee
Nov 18, 2022 -

Porsche Bellevue responded

Hello Steve! Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 09, 2022

My service advisor Anastasia met me at my vehicle when I dropped it off at the dealership for a service. She was very professional and listened closely to my concerns and later spoke with others at the dea More

by Trish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastasia
Nov 16, 2022 -

Porsche Bellevue responded

Hi Trish, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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