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Porsche Bellevue - Service Center

Bellevue, WA

4.6
306 Reviews

306 Reviews of Porsche Bellevue - Service Center

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October 18, 2024

I like the Porsche Bellevue dealership a lot, and typically have given five star reviews. This probably warrants a longer review, but I am a super busy healthcare professional, and don’t have time I More

by Richard.Furlong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, Nicole, Jason (svc manager)
September 27, 2024

The service department has 188 1 Star reviews: Recently I treated myself to a used Porsche 911 for my 40th birthday after years of disability in the US Special Forces and working for years to get where I hav More

by AerospaceEng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie
September 25, 2024

The worst customer service ever, especially after totaling my car while it's their ground for maintenance. They refused to compensate me for my losses other than what the insurance will pay for the c More

by M.S.
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Joyce
Sep 28, 2024 -

Porsche Bellevue responded

Hi, we appreciate you taking the time to respond. The staff at Porsche Bellevue take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (425) 412-4114 to discuss what we can do to help.

September 01, 2024

I recently had the pleasure of purchasing a classic Porsche 997.1 from Bellevue Porsche, and I couldn’t be happier with the experience. From the start, the dealership offered a very fair trade-in value More

by Laissue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Dickey, (Sales) Courtney Quinn (Finance) Simon Pope (Service)
Sep 06, 2024 -

Porsche Bellevue responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 12, 2024

Repeat issue for same minor fix. Taken 3 times to fix a simple tail light cover. New car bought less then 6months from the same dealer. More

by dharmd5120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
A.M
Jul 15, 2024 -

Porsche Bellevue responded

Hi, we regret to hear that you had this experience with us. Please call our General Manager at (425) 412-4114 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

July 09, 2024

The contact person was prickly with a smile. Respect is bilateral. Hard to ask questions while being belittled. The work done hopefully is sound. More

by Arthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole
Jul 10, 2024 -

Porsche Bellevue responded

Hi Arthur, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (425) 412-4114 -- we hope to hear from you soon.

July 05, 2024

The service experience was outstanding and Porsche Bellevue. From scheduling to getting a loaner communication was great between the service tech, Landon, and myself. More

by Agencytechie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Ivy
Jul 05, 2024 -

Porsche Bellevue responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 04, 2024

Very good dealership with respect to customer service, sales and dependability. Service agent is responsive and accessible. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastasia
Jul 05, 2024 -

Porsche Bellevue responded

Hello Mike, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

July 04, 2024

The service rep Anastasia is excellent her attention to providing excellent customer experience is wonderful More

by bill.valela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastasia Morozov
Jul 05, 2024 -

Porsche Bellevue responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 24, 2024

I recently took my Taycan to Porsche Bellevue for a detail. Nicole in service was right there to greet me, provide me with a beautiful Taycan loaner and communicated with me throughout the time they we More

by muffheffernan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Pascua
Jun 25, 2024 -

Porsche Bellevue responded

We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

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