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Porsche Beaverton - Service Center

Beaverton, OR

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100 Reviews

100 Reviews of Porsche Beaverton - Service Center

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July 06, 2016

Gabe is at your service Gave is extremely attentive and provides excellent customer service along with all the staff at Sunset. I do have one complaint to Porsche that I th More

by Terri60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe Wiley
Aug 18, 2016 -

Porsche Beaverton responded

Good afternoon Terri: Thank you very much for your comments about Gabe and the level of customer service he's provided to you while having your car serviced. I'm very sorry to hear about the frustration you had while dealing with the key, and know that Gabe would have cancelled the order had he been able to do so. Should you wish to discuss this with me directly, please ring me at (503) 718-6062, or please come see me the next time you're in the store. If not, we'll look forward to seeing you at the next visit to our dealership. Your truly, John Schindel Service Manager

July 05, 2016

New tires and alignment. Ian Prater was very helpful. Scheduled my appointment and followed up on details. Alerted me to areas of concern and coordinated with technicians to More

by mickey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Prater
July 04, 2016

Not Customer Oriented I took my 2013 Porsche Cayenne to this dealer for some warranty work and a "recall" notice item. They were two weeks out before they could see my veh More

by PorscheSUVGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Schindel, Gabe Wiley, Ian Prater, Hannah Towery
Aug 16, 2016 -

Porsche Beaverton responded

Good afternoon: I'd like to thank you for bringing this to my attention via this forum; it appears your visit was not handled very well on several fronts, and I'd like to apologize for that. We should have given you the option to return the vehicle to you while waiting for parts. Should you like to reach out to me directly regarding this, or any other matter, my direct phone line is (503)718-6062. Again, my apologies, John Schindel Service Manager

June 28, 2016

Great Porsche service! Sunset Porsche does a great job in servicing our Porsche's! They provide competent friendly service and are quick in getting our cars in and out on t More

by 911RS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe Wiley
Aug 16, 2016 -

Porsche Beaverton responded

Dear 911RS: Thank you so very much for the kind words about the servicing on your cars! We appreciate your business and your recommendation! -The Porsche team.

June 15, 2016

Great work, even better loaner vehicles! Swung our Cayenne into the shop for routine maintenance and to look into a few other issues. Everything was addressed in a timely manner and solved. More

by William T Corotis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Prater
Aug 17, 2016 -

Porsche Beaverton responded

Hi Mr. Corotis: Thanks very much for the kind words, having a loaner car does make servicing a car much easier and we've tried to put as many cars in our fleet as possible. We'll look forward to seeing your at your next service. - The Porsche Team

May 29, 2016

Outstanding service from scheduling to pick-up. I could not have been teated with more courtesy and professionalism than I was treated with. This was my first service with Sunset Porsche and I could More

by Greekman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Schindel, Gabe Wiley, Ian Prater, Hannah Towery
May 24, 2016

Very happy to have Suset Porsche as my dealer. Thank you Sunset Porsche, Gabe, Hannah and team, very happy with my recent visit to the service department, do not want to see you to often, like driv More

by walsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe Wiley, Hannah Towery
May 22, 2016

service team provides a great experience From the time you arrive, to the status updates throughout the day, and even at pick up the service is friendly and knowledgable. Always a pleasure w More

by William
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe Wiley, Hannah Towery
May 17, 2016

Great Experience Gabe was very helpful with excellent customer service and a wealth of information on the vehicle and it's needs. I felt comfortable that I was taken c More

by porschecab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe Wiley
May 15, 2016

Excellence was expected and was delivered As always you folks,did great. I very much appreciated the two reminders and the e-mail for when I should leave based on my location, time of appoint More

by Billdog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Prater
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