100 Reviews of Porsche Beaverton - Service Center
First class dealership with excellent service. Ian provided responsive and well regarded answers to my questions. I live 4.5 hours away and Ian was also very considerate in working with me to acco Ian provided responsive and well regarded answers to my questions. I live 4.5 hours away and Ian was also very considerate in working with me to accommodate my schedule. It was a pleasure dealing with Ian when he was next door at Audi, and am pleased to say that I'm happy that he is now taking care of my Porsche. Alan More
First rate service We purchased a used car from Porsche Beaverton, Greg was a joy to work with. We brought the car back in for some added protection and Ian in service a We purchased a used car from Porsche Beaverton, Greg was a joy to work with. We brought the car back in for some added protection and Ian in service and Scott in finance made the appointment easy and gave me loaner so I could take care of business while they did the work. More
Excellent Service My Porsche Panamera a had recall and these guys informed me they’d call me when the parts came in from overseas. They did what they said they would an My Porsche Panamera a had recall and these guys informed me they’d call me when the parts came in from overseas. They did what they said they would and got my car in. They gave me a loaner and fixed the problem. Excellent service from Nate and Ian. They treated me like a king. This is what customer service is all about and I will definitely come back to use them on my future services. Thank you Nate for everything! A+ for all your help. And 5 stars for genuinely showing you guys care. More
Routine service I felt that from start to finish the entire process was seemless and efficient. Having this being my first service experience with the Porsche produ I felt that from start to finish the entire process was seemless and efficient. Having this being my first service experience with the Porsche product it was a bit surprising to be told that my routine 60k service would be a little more than $2000. I think it would have been nice to have explained if there were other options such as waiting till I reached 60k ( at 52k ). Even if these options were explained to me I probably would have made the same decision but it affords the customer some comfort in paying for a $2k service More
Good first experience My first Porsche and my first service here. Everything was handled well. They seem to have a pretty complete information base about your car that th My first Porsche and my first service here. Everything was handled well. They seem to have a pretty complete information base about your car that they pull up. More
Great dealership I am very impressed with the service and expertise of your dealership, especially Ian who I was working with. He was very efficient and worked hard t I am very impressed with the service and expertise of your dealership, especially Ian who I was working with. He was very efficient and worked hard to get me back on the road as he knew that I had a long drive back to Grants Pass ahead of me. I was also very impressed with the helpfulness of the sales staff. Thank you for a great experience.. Walt Frey More
Hands down the best service experience I've ever had! I've had many luxury vehicles over the years, Mercedes, BMW etc. but this is my first Porsche. I brought my vehicle in for service, new tires, 20k mil I've had many luxury vehicles over the years, Mercedes, BMW etc. but this is my first Porsche. I brought my vehicle in for service, new tires, 20k mile service etc. With this being my first Porsche i wasn't sure what to expect and was extremely nervous. Ian Prater was my service representative and he was hands down the best service person I've ever worked work. He communicated throughout the process and would call me before I called him - that's outstanding customer service! I loved the service so much that when my wife's Mercedes lease is up, I'm getting her a Porsche, I just wish Ian could also be my sales rep too, but i'll take him as my service guy any day- he's that good at his job. More
Top Notch Service. As Always I showed up, dropped off my car for oil change, jumped into my loaner Cayenne, and drove off! Porsche Beaverton is the Only place to go for As Always I showed up, dropped off my car for oil change, jumped into my loaner Cayenne, and drove off! Porsche Beaverton is the Only place to go for Everything Porsche. More
You won't be dissapointed! Once again I am very happy with Sunset Porsche. Had my car in for adding sports exhaust and a couple of minor fixes. Ian did a top notch job of keepin Once again I am very happy with Sunset Porsche. Had my car in for adding sports exhaust and a couple of minor fixes. Ian did a top notch job of keeping me informed as to the status of my car. I also met the service manager (David Morrison) who filled in for Ian while he was on vacation. The explanation of the service preformed was very precise and clear. The hand off from Ian to David was seamless and the pickup of my car was exceptional! I have never been disappointed with Sunset but it seems the service has gotten even better thru the years with each visit. Keep up the good work!! More
Redeemed by Sunset We had all but given up on Porsche, but Sunset was able to change everything with their commitment to serving the consumer. There is a bit of a back We had all but given up on Porsche, but Sunset was able to change everything with their commitment to serving the consumer. There is a bit of a back story to our experience spanning about 9 months but I'll try to be brief. I can say for certainty, if it wasn't for Sunset Porsche and their service department we'd have a different attitude about Porsche service and truthfully about Porsche altogether. We came upon a relatively common problem with our Cayenne and although Porsche USA said they would help it was only under certain circumstances. We'd taken it to another dealer for diagnosis due to my work schedule conflicting with service hours at Sunset, however Porsche USA could only provide assistance at the dealer where diagnosed. We couldn't viably have the work done at the alternate dealer so I then called Sunset Porsche's service department and spoke with Nate Kittleson who IMMEDIATELY went to work talking with his manager and working on a solution to our problem. Nate and others at Sunset Porsche went above and beyond by stepping up and working with us to resolve the issue when Porsche USA could not accommodate our situation. This is definitely a sign that those at Sunset are incredibly concerned and dedicated to taking care of and KEEPING Porsche owners happy. Frankly I was shocked to learn they would help in the way they did and based solely on this one experience, I would recommend Sunset Porsche for any service issues not just by the impeccable work performed on our Cayenne, but the entirety of the Service department. Many thanks to you all... Sincerely, Tim and Jennifer Meister More