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70 Reviews of Porsche Austin - Service Center
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December 29, 2021
Absolutely amazing customer service! I brought my 992 Turbo S here for a broken driver's side window glass. Adam Elwood was my service writer and he was above and beyond helpful. Where Porsche of San A Turbo S here for a broken driver's side window glass. Adam Elwood was my service writer and he was above and beyond helpful. Where Porsche of San Antonio couldn't help me till 4 months from now, he understood and worked me in immediately. James Purpura the Service Manager was equally outstanding in helping me on this warranty claim. Top notch people! I live in New Braunfels, 80 miles from this dealership, but they are now my go-to dealer. It's people like Adam and James that make this a fantastic dealership, and I will be back for service, and when the time comes, for another Porsche. Thank You so very much! Jess Johnson More
by Jess Johnson
Employees Worked With
Adam Elwood, James Purpura
November 13, 2021
I've purchased two Porsche's from these folks and will continue to do so. The service and professionalism is top notch. Faced with a delivery foul-up (it's not the old Fed-Ex) Service Manager James Purp continue to do so. The service and professionalism is top notch. Faced with a delivery foul-up (it's not the old Fed-Ex) Service Manager James Purpura performed a bit of magic and was able to accommodate my scheduled appointment. The waiting area at the dealership is very comfortable, all the staff were very friendly and focused on customer service. More
by KevinN
Employees Worked With
James Purpura, Nick Gentile, Shaun Jones
May 11, 2021
Service was beyond expectations! Jordan was most accommodating he went above and beyond they even gave me a ride and pick me up when I was ready!! Thanks accommodating he went above and beyond they even gave me a ride and pick me up when I was ready!! Thanks More
by JRM111750
Employees Worked With
Jordan Call
May 11, 2021
The service department at Porsche of Austin new facility is a state of art! They have a second floor waiting room with ceiling to floor windows that you can watch the technician working on your Porsche on t is a state of art! They have a second floor waiting room with ceiling to floor windows that you can watch the technician working on your Porsche on the first floor. Unbelievable! The amenities in the waiting room is top notch with a real espresso machine and a barista to serve you! The pastries are fantastic! My service consultant, Jay Halili is the most knowledgeable and professional consultant I’ve ever had and friendly! He is the best! I highly recommend Porsche of Austin for all your Porsche service needs! More
by brilaw53
Employees Worked With
Jay Halili, Service Consultant , Brendan Sipple, Beau Rice, Aldo Abad, Brant Wimpee
April 20, 2021
What an amazing experience! Jay and team were totally accommodating! The glass window allowing the customers to watch the service work being done really a very nice touch! accommodating! The glass window allowing the customers to watch the service work being done really a very nice touch! More
by Charlotte.roemer
Employees Worked With
Jay Halili
February 01, 2021
Jordon - he calls me by my name personalizes my visits walks me over to the next step in the service process he’s awesome ALWAYS! Not just this visit ALWAYS walks me over to the next step in the service process he’s awesome ALWAYS! Not just this visit ALWAYS More
by Flowerchick219
Employees Worked With
Jordan Call
December 01, 2020
Chase is awesome. He has taken good care of my both cars. He has been a good communicator and thorough and accommodated short noticed services. My car runs and looks great after the last service. He has been a good communicator and thorough and accommodated short noticed services. My car runs and looks great after the last service. More
by Kim
Employees Worked With
Chase Atkins, Chase Atkins
November 26, 2020
Service adviser, Jordan, was great—got appointment in loaner vehicle on the date I requested. Kept me informed and worked to get best pricing. Car runs great and was super clean when I picked it up. loaner vehicle on the date I requested. Kept me informed and worked to get best pricing. Car runs great and was super clean when I picked it up. More
by Rusty
Employees Worked With
Jordan Call
November 11, 2020
Last year, I took my Porsche to Morespeed for service. It was more expensive and I’m not sure that inspected everything as they should. No commUnication about the car. Jordan was very helpful when I brought was more expensive and I’m not sure that inspected everything as they should. No commUnication about the car. Jordan was very helpful when I brought my 911 Turbo in for service. The price was lower than quoted and ready earlier than expected. I always know that everything will be done correctly at the dealership. GD More
by gene.dickey
Employees Worked With
Jordan Call
November 10, 2020
Good service. Getting better. Should be great because it’s a Porsche but moving in the right direction. Looking forward to the new office. More geographically desirable and hopefully more roomy. it’s a Porsche but moving in the right direction. Looking forward to the new office. More geographically desirable and hopefully more roomy. More
by trishphoward
Employees Worked With
Chase Atkins, Jordan Call, Shealea Greer
