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Porsche Atlanta Perimeter - Service Center
Atlanta, GA
2,151 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,151 Reviews of Porsche Atlanta Perimeter - Service Center
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June 18, 2025
First I want to say how much I love my Porsche Cayenne Coupe S. It's an awesome car and I want to take great care of it through service. I brought my car in for it's first service last month. I booke Coupe S. It's an awesome car and I want to take great care of it through service. I brought my car in for it's first service last month. I booked it online and included in the notes an error message that was appearing on my dashboard and I also inquired about getting my front windows tinted. I checked a button that asked if I wanted someone to call me. I expected a call to explain my situation but never received one. When I got to the dealership no one was aware of the notes I put in the appointment. I assume this comment box is not checked and the button to have someone call the customer is ignored. I left the car for 4 hours and when I picked it up and drove off the lot I had a message on my dash saying all 4 tires needed air. I also had a message that I needed engine coolant!!! I stopped and had a tire place check my tires and they confirmed that all 4 were low and filled my tires. Then I checked my coolant and it was way below the Minimum level. I have no idea how a new car loses that much coolant but more surprising is that no one at the dealership saw this or filled my fluids!! My daughters Honda gets all her fluids refilled at the service but a $140K Porsche doesn't?? I was extremely disappointed in the whole experience. I met Jim Ellis at our club before he passed and I know he would be embarrassed by this. The good news is that Hennessy Porsche is not far from me so I will be visiting them in the future. More
by KEVIN.MALONE
Verified CustomerEmployees Worked With
Jack Cravotta
June 17, 2025
Sergey is an excellent service advisor who I have worked with for years. He is honest, detail oriented, and I feel I can trust him with my car. with for years. He is honest, detail oriented, and I feel I can trust him with my car. More
by AMROMOUSA
Employees Worked With
June 17, 2025
Scott Green is my fantastic service advisor. Everything is always taken care of perfectly. I have gone to Scott for years and he always earns a five star review. Everything is always taken care of perfectly. I have gone to Scott for years and he always earns a five star review. More
by kimberlybrasch
Employees Worked With
June 16, 2025
The service department is great. Scott Green always takes care of my cars on a timely basis. Scott Green always takes care of my cars on a timely basis. More
by DSINYARD
Employees Worked With
June 16, 2025
As always Scott does an excellent job in coordinating my service needs that's required for our vehicles service needs that's required for our vehicles More
by Johnson
Employees Worked With
June 15, 2025
Scott is always friendly and respectful. His demeanor is very cordial and professional. I really like the video from the technician that worked on my vehicle. My experience was head and shou His demeanor is very cordial and professional. I really like the video from the technician that worked on my vehicle. My experience was head and shoulders above the experience I’ve had with any other dealership. More
by Korwaski1
Employees Worked With
Scott Feinglass
June 07, 2025
They try to do everything possible to keep the customer satisfied. It took several attempts, but they did kept at it, and were able to address a humming noise from AC/Heater system. They were communicativ satisfied. It took several attempts, but they did kept at it, and were able to address a humming noise from AC/Heater system. They were communicative, had to put in time and effort to ensure it is fixed. They also gave me a 30 mins ride with one of their advanced techs to ensure it is not reproduced. The experience was good overall!! More
by kalyand
Employees Worked With
Jack Cravotta
May 29, 2025
Excellent service is what Porsche Atlanta Perimeter delivers! Special care is given to customers and their vehicles. Professionalism and excellence are the standard. Byron Jackson in Service, and Derek delivers! Special care is given to customers and their vehicles. Professionalism and excellence are the standard. Byron Jackson in Service, and Derek Cornell, the Customer Experience Manager, were my points of contact this time, and they made sure that I had a wonderful experience. More
by DSAtlanta
Employees Worked With
Byron Jackson
