Porsche Atlanta Perimeter - Service Center

Porsche Experience - Jim Ellis Really do the bare minimum. You'd think with cars $100k+ they'd go above and beyond. Not the case at all. They really just say a lot of fluff but n Really do the bare minimum. You'd think with cars $100k+ they'd go above and beyond. Not the case at all. They really just say a lot of fluff but no action. More

Service visit with my 911 Carrera Cabriolet My Service assistant, Tony Betancourt was courteous and helpful and made a huge difference in my coming to Atlanta Perimeter Porche. I will continue My Service assistant, Tony Betancourt was courteous and helpful and made a huge difference in my coming to Atlanta Perimeter Porche. I will continue to use them for service and purchase of new vehicles More

Excellent Service Sergey is always on top of everything when I have my car in service. He keeps me updated throughout the all the process. Extremely pleasant experience Sergey is always on top of everything when I have my car in service. He keeps me updated throughout the all the process. Extremely pleasant experience and will recommend to anyone looking for a service advisor. More

1st time experience I recently bought a 2015 Porsche Panamera S Hybrid still under manufactures warranty. I had a rattling noise at 18oo RPM that was not normal. They g I recently bought a 2015 Porsche Panamera S Hybrid still under manufactures warranty. I had a rattling noise at 18oo RPM that was not normal. They gave me a loaner and pressed on trying three different solutions to eradicate the problem. Problem iwas solved! My service advisor was Tony Betancourt and he was a pleasure to work with. The whole place is a class act! I will definitely be back. More

Great Care-Taking!!! My vehicle had a warranty issue. This required the dealership to order the replacement part from Germany. I will tell you Katherine S. was amazing!! My vehicle had a warranty issue. This required the dealership to order the replacement part from Germany. I will tell you Katherine S. was amazing!!! She called me and texted me to ensure I was consistently informed of the status of my vehicle. I felt extremely well taken care of.....this is stellar customer service. I think merchants often forget about customers after the "deal" is closed. But what brings the customer back is the service. Porsche Atlanta Perimeter has a great team. I've experienced other dealerships and there is truly no comparison. This dealership sets the bar for others to aspire to...... Well done!!!! More

Tire change Nail in tire as unexpected situation. I drove directly to the dealership and they were able to change for A new tire relatively quickly (about two h Nail in tire as unexpected situation. I drove directly to the dealership and they were able to change for A new tire relatively quickly (about two hours). More

First scheduled maintenance Every contact I had with a representative of the dealership was positive. Every individual asked if I could be helped in some way. Excellen Every contact I had with a representative of the dealership was positive. Every individual asked if I could be helped in some way. Excellent experience. JM More

Great Tony Betancourt was great. He respond in a timely manner which is huge. He sets expectations and delivers. Any hick ups that may have occurred he g Tony Betancourt was great. He respond in a timely manner which is huge. He sets expectations and delivers. Any hick ups that may have occurred he got it resolved More

Porsche Service I trust Tony Betancourt with my Porsche. He went out of his way to help me with a difficult brake job. He was very professional and knowledgeable abo I trust Tony Betancourt with my Porsche. He went out of his way to help me with a difficult brake job. He was very professional and knowledgeable about my vehicle. A great asset to Jim Ellis Porsche! More

Typically excellent visit for me Door pull on inside broke. Took it to Max(service) who said take it to Pete. Pete fixed it and I was out in an hour That is good service! Door pull on inside broke. Took it to Max(service) who said take it to Pete. Pete fixed it and I was out in an hour That is good service! More