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Porsche Arlington - Service Center

Arlington, VA

4.4
83 Reviews

83 Reviews of Porsche Arlington - Service Center

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July 26, 2024

Taycan 4S was in for a recall. Loaner vehicle was offered and used. The recall issue was addressed. No issues to report. More

by carl.gauntlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Roche
Jul 29, 2024 -

Porsche Arlington responded

Thank you for sharing your experience. We're glad to hear the recall issue for your Taycan 4S was addressed smoothly and that you had the convenience of a loaner vehicle. If you need any further assistance, feel free to reach out!

July 26, 2024

Clean and well decorated. Staff is friendly and eager to help. Service is excellent and extremely transparent. More

by husiyuan930517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hassan Osman
Jul 29, 2024 -

Porsche Arlington responded

Thank you for your kind words! We're pleased to hear that you found our facility clean and well-decorated, and our staff friendly and helpful. We're glad you appreciated the excellent and transparent service. If you need anything else, feel free to reach out!

July 23, 2024

rudy is the king of kings. takes care of all of my cars and has for years. professional curtious, thoughtful and caring. i buy more porsches not because they are awesome vehicl More

by casey.patten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rudy
Jul 29, 2024 -

Porsche Arlington responded

Thank you for your glowing feedback! We're thrilled to hear that Rudy has provided such exceptional service over the years. Your loyalty means a lot to us, and we're glad to know that Rudy's outstanding service contributes to your continued enjoyment of Porsche vehicles. Thanks again!

July 23, 2024

Porsche of Arlington has improved dramatically from where it was several years ago. Rudy, my service manager, provided outstanding, professional, friendly, and personal service to me. Jeff, the technica More

by trahanmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Pacheco
Jul 29, 2024 -

Porsche Arlington responded

Thank you for sharing your positive experience with Porsche of Arlington! We're delighted to hear that Rudy and Jeff provided outstanding, professional, and friendly service. We appreciate your feedback and look forward to serving you again!

July 22, 2024

Kenneth from the service department was friendly, and accurately apprised me about wait times. The waiting area was pleasant - I was able to do work on my laptop. More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Roche Jr.
Jul 23, 2024 -

Porsche Arlington responded

Thank you for your feedback! We're glad to hear that Kenneth provided friendly and accurate updates on wait times. It's great to know the waiting area was comfortable and allowed you to get some work done. If you need anything else, feel free to reach out!

July 21, 2024

Hassan did an excellent job with my car, and went above his normal expectations for the job More

by vcube
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hassan
Jul 23, 2024 -

Porsche Arlington responded

Thank you for sharing your experience! We're thrilled to hear that Hassan went above and beyond with your car service. If you need anything else, please don't hesitate to reach out!

July 20, 2024

I have found the entire staff personable and responsive. They answer all of my questions and have worked diligently to resolve any issues More

by Stephanie DH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Roche
Jul 23, 2024 -

Porsche Arlington responded

Thank you for your kind words! We're glad to hear that our staff has been personable and responsive, answering all your questions and working diligently to resolve any issues. If you need any further assistance, feel free to reach out!

July 19, 2024

Friendly and accommodating service. Rudy is available for my questions and follows up very quickly. I'm able to get a loaner vehicle similar to my own. Service is timely without having More

by Meghan Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Pacheo
Jul 23, 2024 -

Porsche Arlington responded

Thank you for your feedback! We're glad to hear that you had a friendly and accommodating service experience. It's great to know that Rudy is responsive to your questions and that you were provided with a similar loaner vehicle. If you need anything else, feel free to reach out!

July 19, 2024

There was a problem with the windshield And had to be reorder. Hassan really kept me in formed on what was going on I really appreciated !!! More

by russell.adams85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chauca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hassan
Jul 23, 2024 -

Porsche Arlington responded

Thank you for your feedback! We're glad to hear that Hassan kept you well-informed about the windshield reorder issue. Your appreciation means a lot to us. If you need any further assistance, please feel free to reach out!

July 19, 2024

My experience with Porsche Arlington was excellent. I felt Service agent was very attentive and went above and beyond to deliver the great service. It was easy to make an appointment on line I was More

by norikooda
Recommend Dealer
Yes
Employees Worked With
Donald Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Porsche Arlington responded

Thank you for your feedback! We're delighted to hear that your experience with Porsche Arlington was excellent and that our service agent provided attentive and exceptional service. We appreciate your suggestion regarding the online appointment system and will look into improving it. If you need any further assistance, please let us know!

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