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Porsche Arlington - Service Center

Arlington, VA

4.4
83 Reviews

83 Reviews of Porsche Arlington - Service Center

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August 02, 2024

Ken Roche, our Service Representative's, for scheduled maintenance on our 2019 Boxster GTS on 27 August 2024 provided outstanding attention to detail. We were completely satisfied. Thank you and keep up t More

by Stephen.gransback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Ken Roche
Aug 09, 2024 -

Porsche Arlington responded

Thank you for your kind words! We're thrilled to hear that Ken Roche provided outstanding service and attention to detail during the maintenance of your 2019 Boxster GTS. We're glad you were completely satisfied, and we appreciate your encouragement. We look forward to continuing to serve you in the future!

August 01, 2024

Hassan, Service Coordinator is Top Notch. Friendly, responsive, intuitive: a consummate professional. He made my entire experience seamless. More

by Dr George Luster IV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hassan
Aug 29, 2024 -

Porsche Arlington responded

Thank you for your kind words! We're thrilled to hear that Hassan provided a seamless experience and demonstrated professionalism and responsiveness. We'll be sure to pass along your compliments to him. We look forward to serving you again in the future!

August 01, 2024

Porsche Arlington performed exceptional service for my Porsche. Fully executing manufacturer warranty and tire and wheel protection with no questions asked! - The Service Advisor was able to address all More

by Macan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey
Aug 09, 2024 -

Porsche Arlington responded

Thank you for sharing your positive experience at Porsche Arlington! We're glad to hear that the service team fully executed your warranty and tire protection with ease, and that your concerns were addressed promptly. It's great to know that you were treated fairly by the sales team, enjoyed the amenities, and appreciated the courtesy shuttle. We look forward to continuing to provide you with exceptional service in the future!

July 31, 2024

Hassan is amazing! I can call or text him anytime of the day and he will make sure that I have an appointment and a loaner if required, but I actually enjoy sitting in More

by Rdoflyr323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hassan Osman
Aug 29, 2024 -

Porsche Arlington responded

Thank you for sharing your wonderful experience! We're delighted to hear that Hassan consistently provides amazing service and that you enjoy visiting the dealership. We appreciate your trust in Porsche Arlington for your Macan and Boxster. We look forward to continuing to provide you with excellent service!

July 31, 2024

Jeff, our Service Representative, does outstanding work. He is patient, professional and courteous. I appreciate the updates he provided to me and other customers. I also appreciated the chance to speak wit More

by Stephen.gransback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Aug 29, 2024 -

Porsche Arlington responded

Thank you for your kind words! We're glad to hear that Jeff provided outstanding service and kept you well-informed throughout the process. We appreciate your feedback and look forward to serving you again!

July 31, 2024

I only bring my car here for work. My car is always done when expected and the work is good. More

by Lawhornrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
Aug 29, 2024 -

Porsche Arlington responded

Thank you for your trust and loyalty! We're glad to hear that you're consistently satisfied with the quality and timeliness of our work. We look forward to continuing to take care of your car in the future!

July 31, 2024

An amazing service, friendly staff. The communication was great. All options we explained in greater details. More

by Andriy Yevchenko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Lebedkin
Aug 29, 2024 -

Porsche Arlington responded

Thank you for your feedback! We're thrilled to hear that you had an amazing service experience with friendly staff and clear communication. We look forward to serving you again!

July 26, 2024

They tried to hustle me I suppose since I’m a woman. When I wouldn’t agree to the additional services they quoted me an oil change price more than double what I paid at Tysons and what’s listed as the a More

by hayles027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Jul 29, 2024 -

Porsche Arlington responded

We're very sorry to hear about your experience and apologize for any frustration and inconvenience you faced. Your feedback is important to us, and we take it seriously. We will address this issue internally to ensure fair and respectful treatment for all our customers. Thank you for bringing this to our attention, and we hope to provide you with a better experience in the future.

July 26, 2024

Service was prompt and efficient, complete with a video showing the underside of my car. I couldn’t be happier with my service visit. More

by clintondoggett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hassan Osman
Jul 29, 2024 -

Porsche Arlington responded

Thank you for your feedback! We're glad to hear that your service visit was prompt and efficient, and that you enjoyed the video showing the underside of your car. We're delighted to know you are happy with your experience. If you need anything else, feel free to reach out!

July 26, 2024

Great communication! Love the video showing my car and hearing from the tech. Very high tech. More

by thorne2083
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Pacheco
Jul 29, 2024 -

Porsche Arlington responded

Thank you for your feedback! We're glad you appreciated the great communication and the high-tech video from our technician. If you need anything else, feel free to reach out!

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