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Porsche Arlington - Service Center

Arlington, VA

4.4
83 Reviews

83 Reviews of Porsche Arlington - Service Center

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August 12, 2024

Hassan did a great job in helping me and pointing out technical things. This was the first time I have experienced the video sent to me with a technician showing and explaining items needing service or r More

by Thomasfam2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hassan Osman — Service Dept
Aug 13, 2024 -

Porsche Arlington responded

Your positive feedback means a lot to us! Thank you for choosing us, and we’re eager to serve you again soon. We are happy Hassan was able to assist and we will apply your comments regarding pricing transparency moving forward,

August 09, 2024

Professional, responsive, knowledgeable customer service staff and providing a superior selection of products. I appreciate that. More

by Wali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey
Aug 09, 2024 -

Porsche Arlington responded

Thank you for your feedback! We're glad to hear that you found our customer service staff professional, responsive, and knowledgeable, and that you appreciate our selection of products. We look forward to continuing to serve you!

August 09, 2024

The dealership was fast, professional, and easy to work with to get my annual oil change done. More

by ebruton06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Lebedkin
Aug 13, 2024 -

Porsche Arlington responded

We appreciate your wonderful review! It's great to hear you were happy with our service and your oil change, and we look forward to helping you again.

August 07, 2024

Always very professional and in a timely manner -Always very professional and in a timely manner More

by ichbin48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sargey
Aug 09, 2024 -

Porsche Arlington responded

Thank you for your kind words! We're pleased to hear that our team consistently provides professional service in a timely manner. We appreciate your feedback and look forward to serving you again.

August 06, 2024

Really good at keeping me informed on what needed to be done now and what could be deferred until another day. Also great at answering questions I had about what going to be done. More

by hungryneck47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Lebedkin
Aug 09, 2024 -

Porsche Arlington responded

Thank you for your feedback! We're glad to hear that our team kept you well-informed and answered all your questions. We appreciate your trust and look forward to assisting you again in the future.

August 04, 2024

Great service and clean. Great communications . Service advisor is very helpful and explains all the details More

by Sarayutkomol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Lebdkin
Aug 09, 2024 -

Porsche Arlington responded

Thank you for your kind words! We're glad to hear that you had a great experience with our service, communication, and detailed explanations from your service advisor. We look forward to serving you again in the future!

August 03, 2024

Really good at providing service on schedule and explaining work required. Availability for service on Sunday is a plus. More

by ktillou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergei in the Service Department
Aug 09, 2024 -

Porsche Arlington responded

Thank you for your feedback! We're pleased to hear that you appreciate our timely service and clear explanations. We're also glad that our Sunday availability is convenient for you. We look forward to serving you again!

August 02, 2024

This dealership is in a convenient location, clean, and beautiful decor. All staff have been friendly as well. More

by KCheeks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth
Aug 09, 2024 -

Porsche Arlington responded

Thank you for your kind words! We're glad to hear that you find our dealership convenient, clean, and well-decorated. It's great to know that our staff has been friendly too. We look forward to welcoming you back!

August 02, 2024

Hassan was very professional and respectful. He not only worked on my repair need but also help with getting me from and to the dealership. 5 star service. Thanks More

by Duca10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hassan osman
Aug 09, 2024 -

Porsche Arlington responded

Thank you for your kind feedback! We're delighted to hear that Hassan provided you with professional and respectful service, going above and beyond to assist with your repair and transportation needs. We appreciate the 5-star rating and look forward to serving you again!

August 02, 2024

Hassan did a great job at service to finish-very professional - athe whole staff were friendly More

by jillcunningham1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Britt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Porsche Arlington responded

Thank you for your feedback! We're glad to hear that Hassan provided great service and that the entire staff was friendly. We appreciate your kind words and look forward to serving you again!

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