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Porsche Amityville

Massapequa, NY

4.7
126 Reviews
Call Dealership (516) 798-8100

5775 Merrick Rd

Massapequa, NY

11758

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126 Reviews of Porsche Amityville

May 01, 2024

Great service. All initial issues have been resolved. Thanks for your help. Communication has been great. More

by jgurtata38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Siegel , Christina DeSantis, Kendall Lowinger
Report | Print
May 01, 2024 -

Porsche Amityville responded

Hi Jason, thank you for the great review! We're pleased to hear our team solved all your problems and kept you up to date. Customer satisfaction is always our ultimate goal. If there is anything you may need in the future, we are here for you. Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

April 19, 2024

Took my car in for service. The process of dropping off my car and getting a loaner was super quick and easy. My previous Porsche dealer would take at least 30 minutes to get More

by Mike1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie, Heather
Report | Print
Apr 19, 2024 -

Porsche Amityville responded

Hi Michael, thank you for your excellent review! We're glad our team always performs your service smoothly and efficiently. We pride ourselves on having a service team that makes the car service process easy for our customers. We appreciate you taking the time to tell us about your great experience and we'll be sure to pass along the great feedback to our team. If there is anything you may need in the future, we are here for you. Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

April 17, 2024

Everyone I worked with was Professional, accommodating, helpful and extremely knowledgeable in all areas. Definitely recommend More

by Mmyers0812
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randi Siegel
Report | Print
Apr 17, 2024 -

Porsche Amityville responded

Hello Michele, thank you for your amazing feedback! We're delighted our team provided you with a wonderful sales experience. Maintaining a professional atmosphere and keeping our customers well-informed is of the utmost importance to us. Thank you for taking the time to write us about your experience and for choosing Porsche Amityville. Enjoy your new ride! If there is anything you may need in the future, we are here for you. Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

April 14, 2024

Very pleasant. And easy they did very convenient for me and wash the car thank you for that More

by Theopticalplaza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Siegel , Christina DeSantis, Kendall Lowinger
Report | Print
Apr 15, 2024 -

Porsche Amityville responded

Hello, thank you for your great review! We're delighted to hear your service experience was both pleasant and convenient. Thank you for taking the time to leave us some positive feedback. If there is anything you may need in the future, we are here for you. Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

April 10, 2024

Excellent staff and customer service. Provided service that worked with my schedule. Highly recommend them. More

by bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie O, Michael Siegel
Report | Print
Apr 10, 2024 -

Porsche Amityville responded

Hello Bruce, thank you for the amazing review! We're delighted our team provided you with great service and worked within your schedule. We strive to be as accommodating as possible for our customers and we appreciate the great feedback about our team's performance. Thank you for taking the time to write us about your experience and for choosing Porsche Amityville! If there is anything you may need in the future, we are here for you. Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

April 06, 2024

My car was there 3 times for a total of 5+ weeks. Never has a loaner, last visit engine light on was told it was a 5k repair with that repair the light actually stayed on and they got it off by chan More

by mprove2535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jackie
Report | Print
Apr 08, 2024 -

Porsche Amityville responded

Hello Mr. Provenzano, we would like to apologize for the inconvenience you have faced during your service experiences with us. Our service center has been experiencing ongoing issues with acquiring loaner vehicles, and we sympathize with your frustration. Our service advisor, Jackie, has been working diligently to get a loaner for you due to the prolonged issues you have experienced with your vehicle. We value your feedback as it is crucial to improving our customer experience. If you are willing, please contact us at customercare@legendautogroup.com with a good time to reach you. We appreciate your patience and understanding, and we apologize once again for any trouble this situation has caused. Have a good week and drive safe. Rep: Porsche Amityville

March 23, 2024

Great service. Great people. Work done correctly the first time. Would highly recommend this dealership. More

by ajsdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Siegel , Christina DeSantis, Kendall Lowinger
Report | Print
Mar 25, 2024 -

Porsche Amityville responded

Hello, thank you for the wonderful feedback! We're delighted to hear your service visit went well. Thank you for taking the time to tell us about your experience and for your recommendation. If there is anything you may need in the future, we are here for you. Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

March 15, 2024

Advised that only (2) loaner vehicles were available. I was scheduled for a four Thousand repair. Made several dates for repair, but each time was told by advisor that a loaner was already booked. To th More

by hudsonw61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jackie Ostrowski
Report | Print
Mar 15, 2024 -

Porsche Amityville responded

Hi William, we are disappointed to hear about your recent experiences with us. We would like to apologize for the inconveniences and frustration you have faced while waiting for a loaner. Our service center has been facing an ongoing issue with a shortage of loaner vehicles and we appreciate our customers’ patience with us while we work towards solutions. Your feedback as it helps us work towards improving our customer experience. If you would like to speak with our team more directly, please contact us at customercare@legendautogroup.com with a good time to reach you. Have a good weekend & drive safe. Rep: Porsche Amityville.

March 01, 2024

Couldn’t ask for a better service experience , thank you to the whole Porsche team . More

by Djautoinc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie O
Report | Print
Mar 01, 2024 -

Porsche Amityville responded

Hello, thank you for your kind words! We are pleased to know our team always provides you with exceptional service. Thank you for choosing Porsche Amityville to service with and for taking the time to let us know about your experience. If there is anything you may need in the future, we are here for you. Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

February 27, 2024

I have serviced my car several times at Porsche Amityville and Jackie continues to provide excellent service. All appointments are always on time, and my car is ready when promised. More

by Joe@mastersext.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie, service manager
Report | Print
Feb 27, 2024 -

Porsche Amityville responded

Hi Joe, thank you again for your amazing feedback! We're delighted to hear that you always have great service experiences with Jackie and our team. We greatly appreciate you taking the time to tell us about your visit and we'll be sure to pass the great feedback along. Thank you once again for choosing Porsche Amityville and we look forward to welcoming you back for your next service appointment. If there is anything you may need in the future, we are here for you. Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

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