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Porcaro Ford
Racine, WI
192 Reviews
When Porcaro Ford opened, it was with one goal in mind: To provide a stunning selection of quality new and used vehicles, a superior certified service department, expert financing, and the most highly-trained sales and customer service personnel of any dealership in the area. Well, we've surpassed that goal. We are proud to be an automotive leader in our community. Since opening our doors over at the small car company way back in 1978, we have maintained a solid commitment to our customers, community and town, it's not by accident, but by design. At Porcaro Ford, we have committed ourselves, and our dealership, to meeting and exceeding customer expectations. Honesty, integrity and offering a good deal to our clients are just the way we do business. We live here too and that matters.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 192 reviews
September 03, 2016
Very unprofessional, horrible business I would have never thought going to a bigger, well known dealership like Porcaro Ford I would ever had an experience like I did. After visiting them a I would have never thought going to a bigger, well known dealership like Porcaro Ford I would ever had an experience like I did. After visiting them and test driving a truck, the "salesperson" sent a follow up email with a little better pricing to encourage me to make the deal. I went back and agreed to that price. And while sitting in finance, realized the numbers were off (by $2,000). I brought it up and showed the email to finance, she got the owner involved and the sales manager had left for the day (at 11:45 am). After 2½ hours of discussion about it, they came to the conclusion that they couldn't keep the the deal they agreed to and sent me in email and agreed to in person. It was going to cost me another $1,000 above what we aagreed to to buy the truck. I would never recommend to anyone to go here. Very unprofessional and very poor business sense. More
by Ford guy
Employees Worked With
Angelita, Rodger, Mark Porcaro
February 14, 2016
Completely Lied To My wife and I bought two cars from Porcaro Ford. Everything went fine with mine but my wife's was another story. We told the salesperson Kathy what we My wife and I bought two cars from Porcaro Ford. Everything went fine with mine but my wife's was another story. We told the salesperson Kathy what we wanted. Didn't have to be loaded but it needed to be AWD or 4WD seeing that my wife travels for work. We bought the Ford Escape and we're pleased with it until the winter. That's when we discovered that it didn't have AWD like we were told. I tried to contact the dealer about this but haven't received any calls or emails back. I'll never go back to them and would recommend others steer clear also. More
by mwh1977
Employees Worked With
Kathy
