Pointe Buick GMC

I was completely satisfied and very happy with both my experience and my purchase. The staff was very thorough and timely with their responses to any of my questions. I would highly recommend this dealers experience and my purchase. The staff was very thorough and timely with their responses to any of my questions. I would highly recommend this dealership to friends and family who are in search of a new vehichle. More

Jay Mattox is a true asset to Pointe Buick GMC. Jay has been very helpful over the years. He is friendly, approachable, and very helpful. Anyone who dreads going into a car dealership should see Jay. He w been very helpful over the years. He is friendly, approachable, and very helpful. Anyone who dreads going into a car dealership should see Jay. He will make you feel right at home. The service team at Pointe always goes out of their way too. I look forward to working with them to keep my new GMC Terrain running smoothly. More

My experience at Pointe has been one of the best I have ever had when purchasing a car. They were committed to "making me happy", as the sales consultant would continue to repeat throughout the process.. ever had when purchasing a car. They were committed to "making me happy", as the sales consultant would continue to repeat throughout the process.... and they did. I was in great need of a car because I was paying a rental for almost one month and that Saturday evening I left the dealer with a car. However, the unit I left with did not have all of the features that I desired. Eric Davis and the Pointe Staff asked me to bring the unit back a couple of days later and provided me with the car that had all of the features that I was looking for. On top of that he gave me a full tour of the car and even set-up my phone and favorite radio stations on the car. Now that is what I call service! Visit Pointe, you won't be disappointed. More

I've worked with several car dealers before over the past 10 years or so, and working with John and Jay was BY FAR the best experience I've had. John was extremely helpful in helping me choose a vehicle that 10 years or so, and working with John and Jay was BY FAR the best experience I've had. John was extremely helpful in helping me choose a vehicle that would be best for me, and he never pressured me to spend more money or decide more quickly. John even told me of rebates and incentives I wasn't even aware of! I am extremely satisfied with the deal I got on my new 2011 GMC Sierra. After working with John, I had the pleasure of working with Jay Mattox. Jay was extremely thorough, courteous, and customer service oriented. My whole experience at Pointe Buick GMC was a great one, and it wouldn't have been possible without the hard work and customer service orientation of John Robovitsky and Jay Mattox. I would recommend Pointe Buick GMC to anyone who is looking for a great deal and no-hassle customer service. More

Pointe Pontiac Buick is where we have bought all of our Pointe Pontiac Buick is where we have bought all of our cars all 17 of them lol .We know loyalty and fantastic service when we see it. We never even Pointe Pontiac Buick is where we have bought all of our cars all 17 of them lol .We know loyalty and fantastic service when we see it. We never even thought of going anywhere else when shopping for our automobiles. Big Thank you to Pointe for being loyally there and fantastic service. More

Pointe Pontiac GMC is a great dealership to purchase a car from. Their staff is extremely friendly and helpful and there is a "no pressure" atmosphere. We wanted a specific color and option configuratio car from. Their staff is extremely friendly and helpful and there is a "no pressure" atmosphere. We wanted a specific color and option configuration and they worked hard to find us the car we wanted. I would highly recommend this dealership to anyone. What a great buying experience. More

The process with purchasing our 2011 GMC Acadia was great. The sales personell was a pleasure to deal with from the start to the finish. They make the process easy and a very comfortable. I recommend t great. The sales personell was a pleasure to deal with from the start to the finish. They make the process easy and a very comfortable. I recommend them to anyone looking to buy a new or used vehicle. More

I would highly recommend Pointe Pontiac to family and friends. Jay was extremely friendly and knowledgeable during my recent purchase. Larry Davis should be proud of his staff and the business he has bu friends. Jay was extremely friendly and knowledgeable during my recent purchase. Larry Davis should be proud of his staff and the business he has built over the years. I have not heard any complaints about Pointe Pontiac and it is nice to know that you can buy locally and receive great service. More

I had never been to Pointe Buick and I talked to someone that had bought a car from them and highly recommended them and especially for their service as well as their good pricing on vehicles. I didn't feel that had bought a car from them and highly recommended them and especially for their service as well as their good pricing on vehicles. I didn't feel pressured like I had been at another dealer. Eric pointed out the features of the two vehicles I was interested in and I decided on the 2011 Regal Buick as I have had Buicks before and all the Buicks I have had have given me good service. Eric is very personable with his customers. The pricing was excellent. I would recommend Pointe Buick to anyone and ask for Eric. More

Great Customer Service!!! I visited several dealerships throughout my search for a new vehicle and felt that overall most provided very good service. However, Pointe Buick GMC went above and beyond what I throughout my search for a new vehicle and felt that overall most provided very good service. However, Pointe Buick GMC went above and beyond what I expected of a car dealer. Important factors for my purchase - seating, storage capacity, recreational activities, travelling. I was interested in the Acadia. First,I wanted to have my children check out different seating configurations so they could decide what type of seating they wanted. Larry(owner) was extremely helpful and patient on that cold wet winter evening outside with the kids in and out of several vehicles. That was our first visit to the dealership. Second, Pointe offered a vehicle to test overnight. We packed up an Acadia with my son's camping gear and travelled to camp in the snow. It was great being able to test it out on the snow covered dirt roads at camp versus just a test drive on the highway. We were sold on the vehicle that night. Third, Pointe offered the use of a loaner vehicle until my purchase was finalized and ready for pickup. Because I was without a vehicle of my own and was using a rental at the time we visited their dealership, Pointe offered to provide a preowned Acadia at no extra cost. I was paying $250 a week for a small Toyota Matrix. We had the loaner car for at least a week. This was also great since it snowed that week and we had not trouble getting around. Lastly, I feel Pointe gave me a great deal. I had done extensive research on the vehicle, options, pricing, etc. The price Pointe initially quoted me was less than the 'Fair Purchase Price' listed online at various sources. Because I had been working with another dealership in DE prior to finding Pointe, they of course made a counter offer when I explained I was purchasing a vehicle elsewhere. Although I did not ask Pointe to match the offer, they did and they even included an accessory I wanted at no additional charge. I would definitely recommend this dealership. They were very attentive to my needs and great with my children. They did not try to sell me options or packages I did not need or want - which was very important to me. And, I got exactly what I wanted for less than my budgeted amount. I purchased my Acadia at the end of January and we love it!!! Thanks Pointe! More