Pohanka Chevrolet

Great service and no games. I have purchased three cars from Pohanka and I have always been satisfied. I'll be back to purchase another vehicle. from Pohanka and I have always been satisfied. I'll be back to purchase another vehicle. More

Everyone was great. The people I interacted with were fantastic. From sales, to finance, to the managers who I spoke with during the process - it was great. Very easy, they did everything to take care fantastic. From sales, to finance, to the managers who I spoke with during the process - it was great. Very easy, they did everything to take care of me and make sure I got to drive away in the car I wanted. I would go back here even if I move out of state and anyone looking to buy an American car should go to Pohanka Chevrolet. More

Using USAA Buying Service as a guide, I was provided with three dealership quotes for a 2011 Chevy Traverse with two options. The lowest quote came from Mr. Jeff Bounds,Pohanka Chevrolet, who provided an ex three dealership quotes for a 2011 Chevy Traverse with two options. The lowest quote came from Mr. Jeff Bounds,Pohanka Chevrolet, who provided an excellent, but unexpected, out-the-door price. The other two dealerships responded with offers, but not the "out the door" price, which is very, very important to the buyer. Although Pohanka Chevrolet was 60 miles from my home, I felt that Mr. Bounds offer was the only one that covered all the unknowns. I knew the exact price I was going to pay for the Chevy Traverse when I visited Pohanka Chevrolet, and I got it. Mr. Bounds, as his name reflects, does just that. I couldn't slow him down. He quickly negotiated my desires with the sales manager, and finally came up with a satisfactory deal for the dealership and me. I have already recommended Mr. Bounds to one of my daughters, who is interested in a Traverse, as the salesman to see at Pohanka Chevrolet. I then met Mr. Dan McVicar, Finance Manager, and he carefully explained the various items that would benefit my car and me. All his offers were inviting, but the only one I took advantage of was the financing that he offered from Suntrust. Although I had a pre approved loan from NFCU, his offer lowered the monthly payment to what I wanted. Thank you Dan. It was late in the day and I wanted Roof Rails installed on my Traverse. I was told it would take a couple of hours to install them, and I really didn't want to wait another extended period. At the moment, Mr. Bounds introduced me to Ava Kelly, Client Relations Manager, and he told her of my dilemma with the roof rails, and she offered me the use a "loaner car" that evening, and to return the next day and the roof rails would be installed on my new Traverse, and ready to take home. Throughout the years, I have continued to enjoy the excellent relationships with the Pohanka family of dealerships, but this one has been the best. Well done, Pohanka Chevrolet. More

First, right after I pulled into the dealership, I was immediately greeted by Phillip Williams. He was upbeat, polite, courteous, and a truly knowledgeable professional. He asked me what my needs were wit immediately greeted by Phillip Williams. He was upbeat, polite, courteous, and a truly knowledgeable professional. He asked me what my needs were with regards to what vehicle I was choosing and we arrived at the Silverado 1500 with the towing package. The overall experience was quality, the staff at Pohanka get my highest rating for friendly customer service. As for the price well that wasn't bad either. Best Regards!!! More

We had a very responsive, low-pressure, no haggle sales experience at Pohanka Chevrolet. Mark, our sales rep, was very knowledgeable about the car we were interested in. He efficiently led us through the experience at Pohanka Chevrolet. Mark, our sales rep, was very knowledgeable about the car we were interested in. He efficiently led us through the sale process, then spent as much time as WE needed to discuss features and set-up on the car. After visits to other area dealers, we were very pleasantly surprised at how straightforward and supportive our experience was at Pohanka. We will definitely recommend this dealership to others. More

T. J. was very helpful in finding an Equinox for my daughter with the equipment she wanted and in our price range. He even drove down to Richmond to pick up the perfect car for her! daughter with the equipment she wanted and in our price range. He even drove down to Richmond to pick up the perfect car for her! More

Everything was great, and I would recomend (and have reccomended) Pohanka and Howard to others. I would recomend toning down the phone calls and emails after the sale. I seem to be a bit bombarded. O reccomended) Pohanka and Howard to others. I would recomend toning down the phone calls and emails after the sale. I seem to be a bit bombarded. Other then that it was great! More

I actually had a pleasant buying experience for a new Malibu for my daughter. I was contacted by Tim Dabney who was exceptionally friendly, helpful and professional over the phone and in person. I gave h Malibu for my daughter. I was contacted by Tim Dabney who was exceptionally friendly, helpful and professional over the phone and in person. I gave him my criteria and he provided me a list of several cars matching my list. The price was super competitive and I was able to pick up my car and complete the necessary paperwork in about an hour. Great experience. I can highly recommend this dealer/salesperson. More

I purchased a new Cruze for my son. I paid cash. The salesman Anuj was professional and answered all emails and phone calls propmptly. One issue I had was the requirement for a credit check when paying salesman Anuj was professional and answered all emails and phone calls propmptly. One issue I had was the requirement for a credit check when paying cash. I was led to believe it was the law....9/11 was mentioned. However I have learned it's just corporate policy. I also asked before closing "when are the 2012's coming out" I was informed "not until September" In fact they were probably already on the lot. My fault for not checking before I got there. If I had know the new models were already available I would have probably declined the great offer they made on the 2011. The real problem is that I was contacted by a company representative who I explained my concerns to. I was to receive a return call.....I did not. I have been in contact with Anuj since, and as always he promptly responded. More

The best group of guys ever. Amir, Mark, and Steve provided great information, and wonderful advice. Thank you for helping me with my new truck. provided great information, and wonderful advice. Thank you for helping me with my new truck. More