
Pohanka Chevrolet
Chantilly, VA
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Worked with James Cestare and Dave Coggins on ordering a new vehicle and both were very friendly and helpful throughout the process. James assisted me with the final purchase and offered me some additional new vehicle and both were very friendly and helpful throughout the process. James assisted me with the final purchase and offered me some additional value from the sale that I did not know I was entitled to. More
Not only was Jim professional, but did research for us as Military members into what the absolute best deal was out there for our family. He beat the heck out of the competition! We've already recommended Po Military members into what the absolute best deal was out there for our family. He beat the heck out of the competition! We've already recommended Pohanka and Jim specifically to 3 sets of friends. More
I was referred to Pohanka Chevrolet through Pentagon Federal Credit Union Car Buying Service (Zag). I was contacted promptly by phone and email regarding my online request for information and had regul Federal Credit Union Car Buying Service (Zag). I was contacted promptly by phone and email regarding my online request for information and had regular follow-ups to any questions I had via email. Once in the dealership, I was greeted promptly and was behind the wheel within minutes for a test drive. While I didn't get as much out of my trade-in as I had hoped, I actually did get what I was expecting. With the pre-negotiated pricing through PenFed, I got a great price. The closing process was quick and painless. Overall, this was an excellent experience and I got the exact vehicle I wanted. More
We knew we wanted a Traverse and visited many dealers. We found many other dealers to be very pushy and not knowledgeable about the product. Howard had a answer (correct) for every question we had. He was no found many other dealers to be very pushy and not knowledgeable about the product. Howard had a answer (correct) for every question we had. He was not pushy and only followed up twice (as we asked him to). Compared to competitors Howard and Pohanka completely blew them out of the water. They made the process very easy and stayed in the office over two hours past closing to help us. The price they gave us was the best on the market and there were no hidden fees (like several of the competitors). Their interest rate was great and nothing else could be said for how well they treated us. If you are in the market for a Chevy they are definitely the place to go. Everyone that helped us was not only knowledgeable they were very pleasant. This cannot be said about almost every other dealer we visited. We walked away with the deal of a lifetime and the truck that will transport my family for years from now. We will be back to purchase all future vehicles from Pohanka and Howard from now on. We are 150% happy. This is the ONLY place to purchase a Chevy new or used. More
I am from New Jersey and was visiting the Manassas/Chantilly area due to a family emergency. My 2011 Chevrolet Silverado HD was due for service at the same time. There are several dealership Manassas/Chantilly area due to a family emergency. My 2011 Chevrolet Silverado HD was due for service at the same time. There are several dealerships in the area to choose from and I was not familiar with any of them. I chose Pohanka Chevrolet mainly because of the the reviews on this site. Then, I nearly fell over when I saw that their service department is open until 11:00 pm on weeknights! I had never seen that anywhere before. I called at 10:53 pm the night before I needed service and a very pleasant service advisor said to just come on in the next morning and my needs would be taken care of. No set appointment was necessary. The next morning, I went in and was greeted by Mike Seed. I told Mike what I needed done and he saw to it that the work was done around my schedule. Some of the work was covered under warranty. Unlike other dealership experiences in the past, this was no problem. (I had problems with a Ford dealer years ago that would not do waranty work for me because the truck "was not one of theirs.") In the end, my truck was ready later in the day as promised. I could not be happier with the service experience. Thank you Mike Seed and Pohanka Chevrolet! More
Amazing service. No other way to describe it. I called for an appointment and was told to just stop on by. I did that and my car was taken care of immediatly. A minor scuff happened to the lower bumper for an appointment and was told to just stop on by. I did that and my car was taken care of immediatly. A minor scuff happened to the lower bumper, and I informed Adam, and he wasted no time and took care of everything. Kept me informed everystep of the way. I would recommend this dealer to all of my friends if they were in the market for a GM vehicle. I will continue to be a brand loyalist. Thank you for the amazing job you did on my Buick!! More
Howard was very personnable. He was knowledgable about the car which was refreshing. Howard also did not make us wait for answers to our questions. Being in my 40's and working in retail I find it insult the car which was refreshing. Howard also did not make us wait for answers to our questions. Being in my 40's and working in retail I find it insulting to have play games. Howard was professional and to the point. His employer should seek more employees like him. More
Bought my truck at Koons Tysons(big mistake) and after that experience I decided to take my truck elsewhere for service. Heard good things about Pohanka and said okay. Every experience with Pohanka has be that experience I decided to take my truck elsewhere for service. Heard good things about Pohanka and said okay. Every experience with Pohanka has been very good. Customer relations are great and service is tremendous. More
I had a great experience from start to finish with this purchase. From Bart's help over e-mail, to the great customer service I received with Phil et al at the dealership, I'd recommend Pohanka Chevrolet purchase. From Bart's help over e-mail, to the great customer service I received with Phil et al at the dealership, I'd recommend Pohanka Chevrolet any day! More
Great service! My wife and I thoroughly enjoyed dealing with Badr Boujelial. He was friendly, honest, forthcoming, and truly wanted to see us get the price we wanted. As far as some of the other personne with Badr Boujelial. He was friendly, honest, forthcoming, and truly wanted to see us get the price we wanted. As far as some of the other personnel at Pohanka Chevrolet, each and every one seemed genuine and down to earth. We drove from Pennsylvania to Virigina to deal with the sales people there and we were completely satisfied. In addition, I felt the entire experience was fantastic. In the future, I would not hesitate to deal with Pohanka personnel as well as upper management. We also ended up dealing with the Chief Operating Officer who was extremely personable, honest and very jenuine. More