Pohanka Chevrolet

After contacting several dealerships in the hunt for 4 specific trucks, I contacted Jim Cestare at Pohanka Chevrolet. He did not try to sell me what he had available, as the others did, but listened to w specific trucks, I contacted Jim Cestare at Pohanka Chevrolet. He did not try to sell me what he had available, as the others did, but listened to what I needed and successfully fullfilled my request quickly. He was very professional and did not play games or leave us sitting around the dealership. I would definately recommend Jim! More

Overall great experience! Jim was super-friendly and helped me get the lowest price possible without any pushback. He's a very responsive contact (via phone and/or email) and more than willing to help. helped me get the lowest price possible without any pushback. He's a very responsive contact (via phone and/or email) and more than willing to help. Would definitely recommend this dealership and would consider going back (if I hadn't moved away). More

I love this dealership. The customer service is top notch. Prices are very competitive. I would recommend Pohanka to my family and friends. Their service department is open every day and no appointment notch. Prices are very competitive. I would recommend Pohanka to my family and friends. Their service department is open every day and no appointments are needed. Everyone there goes out of their way to give the best customer service possible. The waiting room has TV and free refreshments, even wifi. Jim Cestare made buying my recent car purchase painless which is the second car I bought from Pohanka. They do not believe in a hard sell. Try Pohanka and you never use another dealer again. More

We had a great experience at this dealership. The salesman, Jim, was very friendly and very helpful. We felt that we got a good deal with a minimum of haggle. All our questions and concerns were ad salesman, Jim, was very friendly and very helpful. We felt that we got a good deal with a minimum of haggle. All our questions and concerns were addressed. The car is great and we got exactly what we wanted. We will definitely recommend this dealership and Jim to others!! More

Very positive buying experience. Salesman was attentive, patient and personable. Answered questions accurately. If he didn't know an answer, he found it. (I asked a lot and kept going back and forth between patient and personable. Answered questions accurately. If he didn't know an answer, he found it. (I asked a lot and kept going back and forth between models!) No B.S., no manipulation, no snow job effort from salesman or sales manager, just straight service to make a deal. More

John is professional, courteous, straightforward, and has a great sense of humor. I went in to Pohanka on 12 September 202 with my mom - we were both in the market for new cars. I knew what I wanted, she did a great sense of humor. I went in to Pohanka on 12 September 202 with my mom - we were both in the market for new cars. I knew what I wanted, she didn't. John was able to help both of us in exactly the way we needed. He was able to answer my specific questions, and knew the questions to ask to help mom figure out the best vehicle for her. From start to finish, the experience was fun. I didn't feel pressured at any time, which is always a concern while buying a car. He also took the time to introduce us to the service department manager. Terry handled the financing. He was friendly, knowledgeable, and I feel like he really worked to get me the best deal possible. He also gave me some great tips for increasing my credit score, and some great advice regarding future financing options. He was very straightforward, and again, I didn't feel pressured to buy anything extra. I felt very comfortable working with him. I fully intend to bring my new car into Pohanka for service, and when the time comes to buy again, this will be where I go. I've been a loyal Chevy driver for almost 20 years, and Pohanka is the best dealership I've worked with. More

I had the worst experience with this dealer they try to be nice but they are just a regualar dealeship that try's to get your money my son went over there last Saturday looking at a car the first thing he be nice but they are just a regualar dealeship that try's to get your money my son went over there last Saturday looking at a car the first thing he saw where a bunch of sales people standing infront of the showroom trying to bite each customer who stops his car he tried looking at a car and the only thing they wanted is to get him in and make a deal is this a way to treat people this is not a nice attitude he test drove the vehicle it had a rattle sound and lots of issues and the sales person was telling him we take care of our cars before we put them on the lot so this appears to be a lie when he said ok and pretended he likes the car they gave him a piece of paper with numbers for financing and he never asked for financing and the second thing is how do they know his credit score, he went to another dealer found the right vehicle with no hassle I hate this dealership and I always hear bad reports from people in my neighborhood but I thought they were something different but its true what people said about them FOLKS DON'T GO THERE it's a big mess More

When I was looking for a new car,Pohanka was one of my first choices. Jim was very attentive via email and I was and still am very happy with my new Chevy Cruze. Although, I had to go back to the deale first choices. Jim was very attentive via email and I was and still am very happy with my new Chevy Cruze. Although, I had to go back to the dealer after purchasing because of the recall, their service department worked quickly on my car. More

This is how a car buying experience should be, John Marsden is a true professional. He was honest and true to his word on every aspect of the deal. I walked away very pleased with my new vehicle and th Marsden is a true professional. He was honest and true to his word on every aspect of the deal. I walked away very pleased with my new vehicle and the entire experience. I've shopped at many dealerships, but after my experience here, i will look to Pohanka and John for future purchases. Thanks again John Marsden and Pohanka. More

My wife and were extremely pleased with Mr David Wheeler customer service. He kept his word on everything we discussed prior to our arrival and he worked diligently to make sure we were comfortable from the customer service. He kept his word on everything we discussed prior to our arrival and he worked diligently to make sure we were comfortable from the minute we pulled up to the dealership. We highly recommend Mr Wheeler as the best sales consultant at Pohanka Chevrolet and though we did not work with others at this location, by far from other dealers we've been to, Mr Wheeler definitely is the best we've come to known. Anani & Gboyinde "Purchased 06 Infiniti M35X" More