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Pohanka Chevrolet
Chantilly, VA
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Chris was very knowledge about the Equinox. He is very friendly, did not rush me in making a decision, but was very patient. He bought water and coffee to me while I was completig the paper work. Becaus friendly, did not rush me in making a decision, but was very patient. He bought water and coffee to me while I was completig the paper work. Because of Chris I highly would recommend this dealership to freind and refer them to him. More
I went into this dealership as a first time car buyer and didn't really know what to expect aside from prior research. When I arrived, the car that I called about was already up front ready for me to test dr didn't really know what to expect aside from prior research. When I arrived, the car that I called about was already up front ready for me to test drive. Afterwards, the dealer was able to provide me with all the background on the car, the previous owner, and a comparison between the model I was test driving and other similar models. I wasn't 100 percent sure if the car I inquired about was what I wanted. But after talking with Junehee, I was ready to start the buying process. He informed the finance guy that I was a recent grade and that I was new to the credit world, and because he did I was able to get referred to program which got me a lower interest rate, that alone made this process a great one. Other than that, the dealer was friendly and seemed honest. I even got help with minor things after the sell. More
I will definitely buy my next car from this dealership. These guys go the extra mile to earn your trust and your business; no-pressure sales approach and willing to make the customer happy. Everybody was These guys go the extra mile to earn your trust and your business; no-pressure sales approach and willing to make the customer happy. Everybody was helpful, knowledgeable and not pushy...they have gained a life-long customer. More
Chris displayed a quiet calm assurance that inspired confidence and made an otherwise long process seem quite bearable. He was both helpful and attentive in making sure that I understood exactly what wa confidence and made an otherwise long process seem quite bearable. He was both helpful and attentive in making sure that I understood exactly what was what, working out the finder details of my intended purchase, and checking on my level of comfort during the visit. More telling was that he was not overbearing and insistent though he knew I was prepared to postpone purchasing to a later date, but remained calm and invested while I thought everything through. Given his manner, I would highly recommend him to any of my friends looking to purchase a vehicle, and definitely any wanting to join the GM family. More
This was the 6th car that we have bought from Pohanka. We have been completely satisfied with each transaction from purchase to service and trade-in. When we came in to buy our current vehicle, we were prive have been completely satisfied with each transaction from purchase to service and trade-in. When we came in to buy our current vehicle, we were priveledged to meet Chris Montana who was a pleasure to work with. He was able to answer our questions in a very calm and professional manner. It was nice to do business with him as he made each step of the process uncomplicated. More
We came from Maryland to look at a preowned vehicle that was being sold as we pulled up. Chris helped us find a comparable vehicle on the lot and he let us take our time to look around. Chris was not pushy was being sold as we pulled up. Chris helped us find a comparable vehicle on the lot and he let us take our time to look around. Chris was not pushy or over bearing and was a pleasure to work with. The only complaint I have does not have anything to do with his service, but with the vehicle itself. When we took our vehicle to get MD inspected it did not pass inspection due to a leak that cost nearly a thousand dollars to repairs. Luckily, we purchased the warranty which did cover the repairs, however; the shop where it was repaired said it seemed to be pre-existing and should have been caught before it was sold to us. I think that the dealership should consider doing a more thorough maintenance inspection before putting the vehicles on the lot. More
Chris was great! It turns out the vehicle we bought needed a couple thousand dollars worth of work like a week after we bought it and even though we have purchased the "gold" warrenty it was not covere needed a couple thousand dollars worth of work like a week after we bought it and even though we have purchased the "gold" warrenty it was not covered. Other than that it was a good place to buy a car. More
Christian did a great job working to get me a good deal on a used vehicle. However, when I brought it in for a couple things to fixed under the short warranty, two of the smaller issues were just overlooke on a used vehicle. However, when I brought it in for a couple things to fixed under the short warranty, two of the smaller issues were just overlooked. To their credit, one of the major issues was fixed free of charge; but the other major issue I don't feel was given any time. I was told it would cost me $150 just to have it looked at. More
After contacting several dealerships in the hunt for 4 specific trucks, I contacted Jim Cestare at Pohanka Chevrolet. He did not try to sell me what he had available, as the others did, but listened to w specific trucks, I contacted Jim Cestare at Pohanka Chevrolet. He did not try to sell me what he had available, as the others did, but listened to what I needed and successfully fullfilled my request quickly. He was very professional and did not play games or leave us sitting around the dealership. I would definately recommend Jim! More
Overall great experience! Jim was super-friendly and helped me get the lowest price possible without any pushback. He's a very responsive contact (via phone and/or email) and more than willing to help. helped me get the lowest price possible without any pushback. He's a very responsive contact (via phone and/or email) and more than willing to help. Would definitely recommend this dealership and would consider going back (if I hadn't moved away). More