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Pohanka Acura

Chantilly, VA

4.7
1,594 Reviews

13911 Lee Jackson Memorial Hwy

Chantilly, VA

20151

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Showing 1,594 reviews

April 30, 2024

I had the worst experience, taxes and other charges were added to the end of the contract that was not agreed upon. they took advantage of me been with my wife and toddler that was so tired after 5 hours More

by mahame
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Frederick Asiedu, Rick Praml, Yong Kim, Linda Hemmer, Ziad Rahme, Phillip "Flip" Carleton, John Brockmeyer, Tish Thompson, John Pokrant, Asad Ali
April 14, 2024

Pohanka Acura made my transaction seemless and stress free. Everyone was helping and informed of the process. I would absolutely deal with them again. More

by robertkilpatrick08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Lindquist, Darius Reid, Yong Kim, Greg Altman, Sai Mehta
Apr 17, 2024 -

Pohanka Acura responded

We appreciate your kind words about how Pohanka Acura ensured a seamless transaction for you. It's reassuring to know they kept you informed and were helpful throughout. Your willingness to deal with us again is genuinely appreciated.

April 05, 2024

I had the BEST experience with Josh Ruiz in the Service Department. From my initial phone call to check if a loaner vehicle would be available, working through the maintenance codes / services needed, dete More

by KQ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ruiz
Apr 17, 2024 -

Pohanka Acura responded

We're glad to hear that our team was able to make your interaction a pleasant experience at Pohanka Acura. It's great that you were happy with all aspects of your service, including the use of a loaner vehicle and work on maintenance codes. We hope you have an enjoyable road trip ahead!

April 02, 2024

One year after purchasing a used 2020 MDX, we decided to upgrade to the newer 2024 MDX. Of course we went back to Yong Kim, as he has been such a great support over the past year. We appreciated Yong’s guid More

by Jenna T.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahbaz Butt, Yong Kim
Apr 17, 2024 -

Pohanka Acura responded

It's good to hear that your process of upgrading the 2020 MDX to a newer version at Pohanka Acura went smoothly with our team. Glad you found both, the transition and finance assistance helpful! Enjoy driving your new 2024 Acura MDX A-spec.

April 01, 2024

Purchased a 2024 MDX and from start to finish the best car buying experience I've ever had. People buy from people - Jahid Noori & Walid Saleh are true professionals -from establishing a price quote to h More

by eight.bw
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jahid Noori & Walid Saleh
Apr 17, 2024 -

Pohanka Acura responded

We're glad your experience buying the 2024 MDX at Pohanka Acura was positive. Our team's skills and pride in their work aim to make car-buying easier for our customers. Thank you for pointing it out in your review.

March 12, 2024

Had a great experience with Yong Kim at Pohanka Acura pricing was great per KBB Process was easy and no hassles I live in Pittsburgh and they could not compete with their pricing! Well worth a 4 hour d More

by Mchick293
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yong Kim
Apr 13, 2024 -

Pohanka Acura responded

We're glad to hear that your cross-state trip was well rewarded, and that our team made the pricing process smooth at Pohanka Acura. Safe travels back to Pittsburgh!

February 05, 2024

Pohanka Acura was a great experience! Yong Kim really helped us find the right car we needed for our family and was very knowledgeable about the different models for each vehicle, I will More

by Anmol Bilkhu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yong Kim
Feb 05, 2024 -

Pohanka Acura responded

We're glad to hear that our team provided a valuable experience at Pohanka Acura and assisted you effectively in your car selection process. Your appreciation will be shared with the whole team. Thank you for considering referring us to people close to you.

January 28, 2024

Buying a car is really a tedious work, but our experience with Pohanka Acura was outstanding and stress free especially when working with Jason Smith, Shabaz and most especially with Yong Kim w More

by Brian Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shabaz, Yong Kim
Apr 13, 2024 -

Pohanka Acura responded

We appreciate your kind words regarding our staff and the car buying process at Pohanka Acura. Yong Kim and his team strive to provide a stress-free customer service experience. I'm glad we could offer you an efficient, fair-priced purchase for your new vehicle. Thank you for choosing us.

January 09, 2024

My first car purchase Acura MDX was very satisfied since expert sales representative Yong Kim was a best dealer. He helped us meet our budget & requirements & made our car purchasing experience the best. I More

by JS Park
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yong Kim
Apr 13, 2024 -

Pohanka Acura responded

We're glad to hear that your car purchase experience with Yong Kim at Pohanka Acura met your needs and budget. Our sales team sincerely strives for such positive outcomes. We appreciate the recommendation and wish you plenty of happy drives in your Acura MDX.

December 19, 2023

As a out of state buyer, I was really pleased with the top notch customer service from Kim Yong and pohanka Acura, the overall buying process was smooth.Day1 spoke to yong and explained him what I am look More

by sagun
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Yong Kim
Apr 12, 2024 -

Pohanka Acura responded

We appreciate your positive feedback regarding the customer service provided by Kim Yong and buying process of Pohanka Acura. We're glad to know that you're enjoying your new MDX. Thanks for being part of our clientele from out-of-state.