Pohanka Acura
Chantilly, VA
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Great experience at Pohanka... 2nd time I have purchased a car from them. All aspects of the purchase were very friendly and efficient. I would definitely recommend at Pohanka... 2nd time I have purchased a car from them. All aspects of the purchase were very friendly and efficient. I would definitely recommend buying an Acura from them. More
Cheap Behavior They are so cheap when it comes treat customer as soon as you purchased the car and never live up to expectations with assigning loaner cars for the m They are so cheap when it comes treat customer as soon as you purchased the car and never live up to expectations with assigning loaner cars for the main services and let you wait. Service team members are really rude as they don’t care what sales team promised when customer purchased the car. More
Defective & a Liability: Technical and Non-Technical Issues Have spent multiple visits for technical & (non-technical issues). Sensors completely replaced, a frozen screen, unresponsive maps and other mechani Have spent multiple visits for technical & (non-technical issues). Sensors completely replaced, a frozen screen, unresponsive maps and other mechanical issues. Also, major problem with Apple Software-had to re-set 3 different times due to Car Play defect. Was told to wait for Software update. Still pending resolution for the non-technical issues, for a NEW car purchase there are lemon liabilities which have not yet been resolved. Salesman stopped responding to me after sale. Gm reached out but no solution yet. More
Leased my new MDX This is car number 3 to get from Mr. Kim. He’s very honest and knowledgeable! I always come to him when any member of my family in need of a car. He g This is car number 3 to get from Mr. Kim. He’s very honest and knowledgeable! I always come to him when any member of my family in need of a car. He goes the extra mile to make his customers happy! I highly recommend him! More
Excellent Experience Elizabeth Frasier is the best!! She helped me in purchasing my MDX in every way. From email and text updates to identify the vehicle of my liking to s Elizabeth Frasier is the best!! She helped me in purchasing my MDX in every way. From email and text updates to identify the vehicle of my liking to scheduling test drive appointments. She is the best and I would highly recommend Elizabeth to anyone looking to purchase an Acura!! Her professional diligence and customer service care is unmatched!! More
Another great transaction! Just bought my wife her second RDX (2019) from Mr. Kim and Pohanka. He is patient, knowledgeable and very accommodating. Showed us several cars, th Just bought my wife her second RDX (2019) from Mr. Kim and Pohanka. He is patient, knowledgeable and very accommodating. Showed us several cars, the features, and helped us reach our target price. We'll definitely be back. Now if he would only move to a Honda or Hyundai dealer so I could secure a ride for myself. :) More
Excellent Customer Service It's was truly Mr. Yong's professional diligence and customer care/immediate response that sold me. Was planning on buying another car but Mr. Yong's It's was truly Mr. Yong's professional diligence and customer care/immediate response that sold me. Was planning on buying another car but Mr. Yong's professional/caring responses made me buy the Acura ILX instead. More
The Best Sales Person We bought Acura2019 MDX at Pohanka Acura. Mr. Yong Kim helped us to move the all process smoothly. He is very kind, friendly, and very knowledgeable. We bought Acura2019 MDX at Pohanka Acura. Mr. Yong Kim helped us to move the all process smoothly. He is very kind, friendly, and very knowledgeable. He accommodated all my requests. I definitely recommend to anyone who wants to own Acura. More
Great experience Lillian is s great sales person. I bought Acura TLX . She is very friendly and pleasant person. She even physically helped me to move my belongings fr Lillian is s great sales person. I bought Acura TLX . She is very friendly and pleasant person. She even physically helped me to move my belongings from a car I was trading in . Thank you so much Lillian. Dee More
Al Gavri He is such a good sales agent that when he moved I followed him to Pohanka. He has sold me 5 Acuras over the years. He is such a good sales agent that when he moved I followed him to Pohanka. He has sold me 5 Acuras over the years. More