Pohanka Acura
Chantilly, VA
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We received excellent service from Ganbat Dorj. He was very professional, friendly and helpful. The navigation system was new to us and he spent time demonstrating how to use the various features. The dea very professional, friendly and helpful. The navigation system was new to us and he spent time demonstrating how to use the various features. The dealership worked to meet our price requirements, and was willing to answer all questions. They even went online to show us the Kelly Blue Book value for the car we purchased! We are repeat buyers at Pohanka and like this dealership for both sales and service. More
I have 7 cars and bought numerous types over the years. I cannot remember a better young salesman than the one I had in Matt. He is fantastic! Knows the product, knows customer service. I own my own business cannot remember a better young salesman than the one I had in Matt. He is fantastic! Knows the product, knows customer service. I own my own business and know how people out front set the tone. He is A+++ Finance (I paid cash) took longer than it should have (1.5 hrs to get in the door) but this was not Matt's fault. Finance person could use a dose of customer courtesy and generally more friendly (congratulations you just bought a new car!) attitude. Matt is a great rep for you. I walked in one night, bought the car the next night. he id everything he said he was going to do. More
It was pleasure dealing with Matt. He was friendly and very flexible. I got the exact vehicle I was looking for, at a mutually acceptable price. And the finance special for July 4th weekend was a steal. very flexible. I got the exact vehicle I was looking for, at a mutually acceptable price. And the finance special for July 4th weekend was a steal. More
I gave 5 for all section because I believe that the customer service by Ganbat Dorj was handled in a professional and friendly manner. I will definitely recommend him to my friends and family. It was customer service by Ganbat Dorj was handled in a professional and friendly manner. I will definitely recommend him to my friends and family. It was a great experience and would love to come by again. Thank you! More
Customer service is nothing but superior at Pohanka..exceptional enough that I drive all the way from Fredericksburg, VA to get my car serviced here with Jayson. Service dept. is open until m Pohanka..exceptional enough that I drive all the way from Fredericksburg, VA to get my car serviced here with Jayson. Service dept. is open until midnight on weekdays so working late hours is never an issue for me. Jayson always ensures that I'm comfortable with my repairs and takes the time out to explain things to me in detail. Service is usually quick and efficient. After utilizing their complimentary wi-fi, eating free donuts, and drinking hot cocoa, I'm left one satisfied lady. More
Professional experience from sales through financing. Professional experience from sales through financing. Attentive to our needs. Personable sales representative, making it an enjoyable experience. T Professional experience from sales through financing. Attentive to our needs. Personable sales representative, making it an enjoyable experience. Take the high road... Highly recommended! More
I have been in the market for a new car for about a year now and have been reviewing may types of cars and all the different dealerships in the area. I finally settled on getting an Acura and found the exa now and have been reviewing may types of cars and all the different dealerships in the area. I finally settled on getting an Acura and found the exact car I was looking for and at a great price at the Pohanka dealership in Chantilly, Va. The staff there were very helpful in reviewing the different models and helping me select the perfect car. I was treated fairly with no aggressive sales tatics. I would highly recommend them to anyone looking to buy an Acura. More
It was a great experience as always, I have purchased 4 Acura's from Pohanka and will not purchase an Acura anywhere else that is for sure. The dealership is clean, nice employees that get the job DONE! Acura's from Pohanka and will not purchase an Acura anywhere else that is for sure. The dealership is clean, nice employees that get the job DONE! I have had the new 2011 Acura back for service. The car came back washed and ready to go in a very short time. Time is very important to me and need things to be done and done right in a short time when it comes to maintaince. Lenny is always there when I come in and would always send my friends and family. The best thing is the one on one dealing that you get from all the employees that work at the location. I could not ask for anything more Warmest Regards, Jeff Liller More
Mr. Gonzales has been more respectful to all of my needs. I have never bought a car from him. I have to say though he really knows how to make you feel special and important. I was so impressed by him tha I have never bought a car from him. I have to say though he really knows how to make you feel special and important. I was so impressed by him that when he asked me if I was in the market and I told him no, I came up with the idea to introduce him to my brother , up to date Christian Aguirre has purchased more than one car from him. My next car purchase will be an Acura and I will buy it from Lenny. Aaron A. Aguirre More
As an out of town shopper, I have heard good things about this dealership and decided to give them a try as they were the only ones that had the color I was looking for. They offered a reasonable price (Mor this dealership and decided to give them a try as they were the only ones that had the color I was looking for. They offered a reasonable price (More than my other offer but worth it for the color) were very easy to deal with and made the whole experience pleasant. Matt was very professional and helpful and I would recommend him to anyone who is looking for a new Acura. This has made it obvious to me why they are the largest Acura dealership in the country! More