Pohanka Acura

I moved to Falls Church from Richmond a year ago and took my TL to Radley Acura for scheduled maintenance. Jeremy, the service adviser, tried to tell me I needed new brakes on my car and they'd cost around $ my TL to Radley Acura for scheduled maintenance. Jeremy, the service adviser, tried to tell me I needed new brakes on my car and they'd cost around $350. I declined as I had new brakes put on my car in Richmond just 6,000 miles before. He probably thought he could pull a fast one on me since I'm a middle aged female. I posted a negative review on this site but for some reason it's no longer visible. I now make the trip to Pohanka Acura and am very satisfied with the way I am treated and with the quality of service I receive. I highly recommend Pohanka Acura but suggest you stay away from Radley Acura unless you want to pay for repairs that you do not need. More

My salesperson was extremely helpful. He was easy to work with and very knowledgeable about Acuras. Other staff, including the finance person, were also friendly and helpful. I highly recommend them! with and very knowledgeable about Acuras. Other staff, including the finance person, were also friendly and helpful. I highly recommend them! More

Matt was a pleasure to work with on this purchase. He respected my time, got the car I wanted and gave me a good price. He's head-and-shoulders above the other auto salespeople with whom I've worked. I respected my time, got the car I wanted and gave me a good price. He's head-and-shoulders above the other auto salespeople with whom I've worked. I'll definitely ask for him again on my next purchase. More

On one of the hottest days in June I stepped out of my vehicle, a 2001 Acura CL, and was greeted by Moses. Two days prior, I went to Radley Acura in Woodbridge, walked the entire lot and was never greete vehicle, a 2001 Acura CL, and was greeted by Moses. Two days prior, I went to Radley Acura in Woodbridge, walked the entire lot and was never greeted by anyone. When Moses went inside to get a key for a test drive, a manager came out, offered me a cold water and asked if I was being taken care of. What a huge difference in customer service! I felt valued at Pohanka. I was very comfortable working with Moses. He was easy going and confident. When I had questions about service we went and spoke with Jayson, who also was genuine and alleviated my concerns. Moses made the car buying experience not only painless but enjoyable. I bought the pearl white 2008 Acura TL and love it. Moses and a colleague even followed me home in my new car so I wouldn't have to worry about making arrangements later! He took care of me not only to make the sale but long after when I expressed concerns or had questions. For that reason, I referred my mother to Moses. The last time she purchased a car was 15 years ago and she was a little intimidated by the process. This past Friday, she also bought a car from Moses and loves it! I witnessed the same high level customer service and what I call "customer care". I highly recommend Moses and the team at Pohanka!! Bravo on a job well done I can't thank Moses enough! Respectfully, Dayna Smith More

The sales person is very patient and helpful. He went extra miles to explain all the new features of the car I purchased. The final price I had negotiated is very reasonable. extra miles to explain all the new features of the car I purchased. The final price I had negotiated is very reasonable. More

Matt made buying my new Acura very easy. He was not only the first to respond to my interest but the easiest to deal with. As a business owner, I am very busy and Matt made it easy to communicate with emai the first to respond to my interest but the easiest to deal with. As a business owner, I am very busy and Matt made it easy to communicate with email and text messages. I do have to say this young man knows more about the cars I was looking at than other sales people who claim to be 10-15 years in the business. Buying my car at Pohanka Acura was the easiest car buying transaction I have ever done, not to mention the most pleasant. I would recommend Pohanka Acura and Matt Collier to any in the market for an Acura. More

I have always had great car service from Pohanka Acura. The technicians are excellent and the Service Consultants, particularly Steve Phillips, are always courteous, honest and reliable. The car service a The technicians are excellent and the Service Consultants, particularly Steve Phillips, are always courteous, honest and reliable. The car service and repairs have always been effective and effecient. More

I purchased my 2006 Acura TL from Pohanka Acura, and have used them for all my service needs as well. For the past 5 years, I have received nothing but great service from them. The hours they keep make it used them for all my service needs as well. For the past 5 years, I have received nothing but great service from them. The hours they keep make it extremely convenient for me, and I never have to make an appointment. Plus, the service managers I've met with take the time to listen, and explain the work being done to my car. When you add in the free wash every time, I couldn't be happier. At Pohanka, the customer service is top notch - it's the primary reason I will continue to work with them on my existing cars and any potential new purchases. More

My wife and I originally leased our Acura MDX and TL, respectively with Pohanka Acura. As my wife's Acura MDX neared end of lease term we returned to the dealership to explore trade in options for both respectively with Pohanka Acura. As my wife's Acura MDX neared end of lease term we returned to the dealership to explore trade in options for both cars. Kirk Schwartz discussed all of our options in an honest and straightforward manner cutting directly to the bottom line without all of the usual back and forth negotiating. Based on our steadfast loyalty to Pohanka Acura earned through consistent customer service and quality maintenance during each of our lease terms, we decided to release newer models of the same cars. Now that's brand loyalty! Bret Rogerson showed us all of our options, and made my wife smile throughout the entire process. Subsequently, Bart Schuster in finance worked expeditiously to determine the financing for both vehicles given our trade in value on our prior vehicles. Although it seemed the final numbers were revised somewhat, Kirk Schwartz stepped into the midst of the financing process to successfully close the transaction making us whole for any perceived additional costs. This complex transaction could not have been handled by a better team as each worked separately and yet in tandem as consummate professionals to close the deal and ensure that we remained truly satisfied customers. I would readily recommend Pohanka Acura to my closest friends and family as I believe there are extremely few dealerships that can consistently deliver the same caliber of exceptional service. Thanks Pohanka! More

Kevin, my sales person at Pohanka was very professional throughout the process. Everything was properly explained to me and my experience was the best I have received throughout my car buying life. throughout the process. Everything was properly explained to me and my experience was the best I have received throughout my car buying life. More