Pohanka Acura
Chantilly, VA
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I'm writing this review to express my sincere appreciation for the efforts of Mr. Phil Barau before, during, and after my sale. Mr. Barau's first interaction was actually with my dad, who assiste appreciation for the efforts of Mr. Phil Barau before, during, and after my sale. Mr. Barau's first interaction was actually with my dad, who assisted me with this process. My dad made it clear to Mr. Barau that he was comparison shopping & had no intentions of buying that day. Undaunted, Mr. Barau gave my father his undivided attention & provided all of the information that he needed. He also showed him a variety of models so that he could help me in my decision making. Though each of our 4 prior Acura purchases have been from Radley, my dad was so impressed with Mr. Barau's service that he decided to come back to see him again. I accompanied my dad on this visit and was equally impressed. Mr. Barau was attentive, patient, and particularly well-informed. By the end of our visit, there was no way I could buy from anyone else. When it came down to making a deal, Mr. Barau was straight-forward and gave me a better deal than any other area dealership. This experience has truly been a pleasure. I have already shared Mr. Barau's card with friends and will certainly refer him in the future. More
Andrew was absolutly amazing. I couldn't possibly not post a review! I came in, looked at the car, test drove it, and was sold. He made it the process so easy and quick. I will not ever direct anyone post a review! I came in, looked at the car, test drove it, and was sold. He made it the process so easy and quick. I will not ever direct anyone else where. More
Phil Barua was excellent to work with. He provided my wife and I an initial road test , thorough and very complete. He was most concerned about our needs , certainly selling the attributes of the Acura wife and I an initial road test , thorough and very complete. He was most concerned about our needs , certainly selling the attributes of the Acura RDX we were looking at, but not overly aggressive. He followed up with e-mail as I requested and we returned to purchase the RDX specifically from Phil. I would definitely recommend Phil as a contact at Pohanka for his professionalism, pleasant personality, and follow through. More
He was referred to me by someone at first. This seller won't try to sell you all those stuff you don't want/need, but finds you exactly what you're looking for within the amount of money you planned to sp won't try to sell you all those stuff you don't want/need, but finds you exactly what you're looking for within the amount of money you planned to spend & within the timeframe you've set. I got very good deal. The van is great, I don't worry about anything when I'm traveling with my family in it. Planning to buy our next car from him. More
I must say that I had a solid overall experience. The MDX was close to the price I was hoping for with the trim I was looking for. Phuong took her time to explain all the features in great detail and wa MDX was close to the price I was hoping for with the trim I was looking for. Phuong took her time to explain all the features in great detail and was very friendly. I never felt pressured and felt like there was no issue with any questions or deliberations. I would recommend Pohanka for anyone looking to purchase an MDX. More
Andrew was the friendliest sale agent we have worked with. Prior to this, we have been shopping around with different dealerships, and none was as nice and professional as Andrew. Andrew, did not pressu with. Prior to this, we have been shopping around with different dealerships, and none was as nice and professional as Andrew. Andrew, did not pressure us into making the purchase. He was very honest and upfront about everything. We just want to say thank you, Andrew, Nick, Frank and Ray for the wonderful experience you have provided us. You all made the transaction stress-free for us, and it was a pleasant working with each one of you. We definitely will come back. :) More
Edwin Kumi was attentive, responsive and very helpful. He did not pressure me in the least, and he was very generous with his time. I would recommend Edwiwn to anyone seeking a new Acura. I would also l He did not pressure me in the least, and he was very generous with his time. I would recommend Edwiwn to anyone seeking a new Acura. I would also like to note that Frederick Asiedu was also very helpful when I returned to the dealership to wrap up some paperwork. This is clearly a business that values the customer when one salesperson is willing to help another sales consultant's customers. More
My husband and I came in to look at the Acuras for myself since we are expecting our first child and I happen to drive a two-door vehicle. I was adamantly against Acuras, and not because I doubt their qualit since we are expecting our first child and I happen to drive a two-door vehicle. I was adamantly against Acuras, and not because I doubt their quality, but just because I am an avid German car lover. My husband and I bought him an MDX about a year ago and he has been very happy with it, so he was certain that I would be well suited with an Acura as well. About three weeks ago Ava gave us a test drive in a TSX, which was not up my alley at all. She, along with her manager, suggested the TL, but I was not in the mood to entertain the idea. Ava was ever so pleasant and sweet to deal with, and after we departed without purchasing anything, she did not hassle me with calls or emails (since I told her that I do not like that). It was a pleasure to finally come across a car sales person that was not pushy and obnoxious. After test driving about 3 or more other cars (German), my husband and I decided to take the trip back to Pohanka and see Ava to test drive the TL. Unlike my previous experiences elsewhere, she was very happy to see us and was very patient with the fact that I was still adamantly against Acura and was just going on a test drive. However, after test driving, and sitting in the car, and getting all the details out of the way, my husband and I were handed a deal we could not walk away from. Ava made this process ever so smooth and friendly, as well as welcoming. While I understand that some deals are only said to be "just for you", Ava really made us feel like it was just for us. The deal she presented us with, for the Acura, and for the trade in, and the APR rate, were all just what the "doctor ordered" and made this experience fantastic. I would strongly recommend seeing Ava if you prefer a salesperson that is not pushy and laid back and friendly. More
First of all, thanks goes to Pohanka dealer for hiring such a very genltleman, straightforward and frienldly salesperson. I purchased in the past 2 acuras( one is 2002 and another in 2010)from radley acu such a very genltleman, straightforward and frienldly salesperson. I purchased in the past 2 acuras( one is 2002 and another in 2010)from radley acura. Before I came to Pohanka, both my cousin and I were to purchase 2 new Mdxs from them. The salesperson dealing with us was as good as Fredrick Asiedu but what turned us off was the lack of care and consideration from the sales and finance management as they both never accomodated, listened and shown any willingness to come to terms with us in terms of matching your quotes. They also showed no trust and disbelieved in whatever we told them about what Pohanka was to offer us to purchase the said vehicles. Our salesman (Sajjat Bhatti ) was very sorry that he could not help us of the quote as it was out of his capacity. My wife and I were quickly shown the door. And we made up our mind not to purchase anything anymore from Radley Acura. We decided to come to pohanka only to meet at the door a radiant very amicable Fredrick who made us feel like a royal family. We sat down, and he eloquontly gave us an extensive descriptions of the MDX that we came to buy. Unfortunately, the one I previously called to purchase had a dent and not available any more but was offered a different color which i declined. He has left no stone unturned and made sure that I don't leave the dealership without being fully satisfied. Finally, he found the color that I wanted but with an entertainment package that I was not in need. Fredrick was so kind that he went the extra mile to sell this MDX with a price that I could not afford to turn down. He also offered us accessories at dealer cost. To make a story short, I was fortunate that Radley has sent me packing because I would never have had such a luck to purchase a car at a dealer and a salesperson that cherish not their dollar sign but their customers. Thank you Pohanka and thank you Fredrick and the sales manager who was also another reason why Pohanka will be my future dealer to buy a car. More