Pohanka Acura
Chantilly, VA
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Darly is a very friendly and knowledgable sales person. I was little anxious going to this dealership all the way from Pittsburgh but Darly made sure we felt comfortable from the moment he picked us from the was little anxious going to this dealership all the way from Pittsburgh but Darly made sure we felt comfortable from the moment he picked us from the metro station. He answered all our questions patiently. There was no surprise and the whole thing was very a smooth process. He was very quick to respond to all my emails and phone calls. I would highly recommend Darly to anybody. It was a good experience. More
I went to Pohanka Acura with my father to purchase a new vehicle. I was very happy with our finance manager Ana. She was very nice and took her time to make sure my dad understood all the papers he was sign vehicle. I was very happy with our finance manager Ana. She was very nice and took her time to make sure my dad understood all the papers he was signing. Thanks!!!! More
Great customer service. Great price. Yong Kim listened to our needs, was patient, and treated us like clients and not just another sale. We told him exactly what we wanted and he was able to make it all wor our needs, was patient, and treated us like clients and not just another sale. We told him exactly what we wanted and he was able to make it all work. Overall, we had a very good experience with Pohanka Acura and would recommend to all our friends and family. We were also happy to learn of the extended service hours, which is convenient and takes the hassle out of the experience. More
I went to Pohanka Acura over the Memorial Day weekend and bought an MDX. I loved it!!! Ana the finance manager was so nice and easy to work with... She explained everything and was able to get me out in time bought an MDX. I loved it!!! Ana the finance manager was so nice and easy to work with... She explained everything and was able to get me out in time to enjoy my barbeque. I will definitively be back. More
I was in the market for a new Acura TSX and was in contact with varios dealerships and sales representatives. Joey was by far the best of the all sales reps. that I spoke with. He was the most patient contact with varios dealerships and sales representatives. Joey was by far the best of the all sales reps. that I spoke with. He was the most patient, helpful, informative, diligent, friendly and professional. In addition to the great deal he was able to get for me, his work ethic, character and demeanor really drew me to come into Pohanka. I left the dealership a happy customer, with a new car, for a great deal. I will surely recommend Joey and Pohanka to anyone interested in an Acura. More
Rob Ferris was my sales guy and he did a great job with the purchase of my 2013 RDX Tech. I started looking back in November and Rob was patient and not overly pushy or aggressive but kept me up to date wi the purchase of my 2013 RDX Tech. I started looking back in November and Rob was patient and not overly pushy or aggressive but kept me up to date with the latest offers and incentives. Made the purchase this May with 0 percent financing for 60 months, a great price for the new RDX and a fair price for my trade in. Had all the paper work drawn up when I arrived, car was detailed, and I was in and out very quickly. Overall I am very satisfied with the purchase. More
My husband and I had a wonderful experience at Pohanka Acura, Chantilly based upon the incredible customer service we received from Darly! I have had nothing but awful experiences when purchasing a car. Acura, Chantilly based upon the incredible customer service we received from Darly! I have had nothing but awful experiences when purchasing a car. This experience was the best from the minute Darly introduced himself to us. Darly was not only professional but very personable and made my husband and I feel like he cared about us and what we wanted. He listened and held our hands from the intro, test drive, and purchase. Darly contacted my husband the day after we purchased the car to see if we were totally satisfied and just to let us know that he is there if we ever needed anything. He has proven that he is a man of his word. Darly is the ultimate professional and now our personal trusted car salesman that we will use forever! We will definitely refer our family and friends to Darly! Ana was also a pleasure to work with for the final paperwork, title, tags, etc. She is very professional and provides excellent customer service. Darly and Ana are an excellent team! Rebecca & Andrew Coulter More
It is awsome experience while working with Rob. He is great in answering all my queries related to my Acura Mdx .Later gave a great deal which made really happy . I got Acura Mdx on May 01 .I did talk to great in answering all my queries related to my Acura Mdx .Later gave a great deal which made really happy . I got Acura Mdx on May 01 .I did talk to my brother regarding the same . And he was also interested to go for Acura TL . Rob once again provided the right price to get the deal. Rob goes above and beyond to get the best price . Which makes the customer feel happy. I will be recommending rob's name to all my friends who are looking for buying any vehicles. More
My experience with Pohanka Acura has been absolutely amazing!! I had recently purchased a car from another dealership that I was very unhappy with and felt like I was rushed into the sale. I started off amazing!! I had recently purchased a car from another dealership that I was very unhappy with and felt like I was rushed into the sale. I started off by going to Pohankas website and used the "Online Chat" feature and was connected with Joseph Lackovic. I explained to him that I recently purchased a car (Chevy Sonic) that I have a lot of negative equity on and was interested in leasing a vehicle(TSX). After asking a few more questions he told me that hes going to work on some numbers and will contact me shortly. Within 15-20 minutes I recieved an email from Jospesh with the numbers and they were in my price range that I requested. He asked if I was available to come to the dealership and I definitely was so I went up there. I was greeted by someone at the door who directed me to Josephs desk. He introduced himself & we got to business. We test drove the TSX that I wanted and I loved it. After my car was appraised I was told I was upside down more than I originally thought, so Joey suggested a different car, that was a little bit cheaper than the TSX that I was originally interested in, which was the ILX. I absolutely fell in love with the ILX. I didn't even know much about the car before I was at the dealership but I am so glad that he showed me that car. I approved and said that ill go forward with the ILX and he really worked on the payments with me and answered every question I had. The entire process was very smooth & efficient and I couldnt have asked for a better experience at a dealership. Whenever my lease is up I will definitely be going back to Pohanka (& Joey if he is still there). And I will be referring Pohanka to all of my friends & family More