Pohanka Acura
Chantilly, VA
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I visited this dealership on Thursday September 26 to test drive a used car . Upon my arrival, I run into Mr. Asiedu who was professional and cordial. He took the time to inquire about my needs and sugg test drive a used car . Upon my arrival, I run into Mr. Asiedu who was professional and cordial. He took the time to inquire about my needs and suggested leasing as an option. He was not pushy, yet showed extreme patience to work with me. I ended up leasing a new Acura TSX and I'm very happy with the car.. Thank you Frederick More
I bought my Acura TSX last December. The enitre buying process was a good one from start to finish. This was my first service, an oil change and it was complimentary. I loved being able to drive into the process was a good one from start to finish. This was my first service, an oil change and it was complimentary. I loved being able to drive into the bay, have someone come out to greet me, scan my car, record what is needed, and then direct me to the lounge. They were done in 30 minutes, and I got a clean car back as well. Everyone at this dealership is glad to see you! Very happy that I chose the TSX as well, it is an awesome car. More
Darly provided thorough and caring service through the trade-in and purchase of a new vehicle. He was extremely knowledgable and quickly addresses all of our concerns. Thank you. trade-in and purchase of a new vehicle. He was extremely knowledgable and quickly addresses all of our concerns. Thank you. More
Darly's service was efficient, timely, and courteous. He guided me through the process of viewing, inspection, negotiation and purchase of the vehicle and allowed time for adequate question and answer p He guided me through the process of viewing, inspection, negotiation and purchase of the vehicle and allowed time for adequate question and answer periods. The buying experience was pleasant. Darly was great, this survey and website is a PIA. More
Mr. Joseph was extremely professional, courteous and above all honest during the entire transaction. No game playing or deception, and he worked to get me the best deal possible. I never thought I wou above all honest during the entire transaction. No game playing or deception, and he worked to get me the best deal possible. I never thought I would ever find buying a car to be a pleasant experience but that's what I had with Daryl. If I ever buy another Acura it will be from Mr. Joseph. More
I had an outstanding experience purchasing a vehicle at Pohanka Acura. Yong Kim was very knowledgeable and helpful assisting me over an extended period of time as I selected my automobile. Upon delivery, Pohanka Acura. Yong Kim was very knowledgeable and helpful assisting me over an extended period of time as I selected my automobile. Upon delivery, Yong ensured I was familiar with all the equipment and understood all the operating details. The car is a dream, the deal was excellent, and Yong made this a pleasurable experience. More
Couldn't be better! Pohanka and Philip Carleton understood exactly what I was looking for in a certified used car. Philip listened to what I had to say and used this in an informative manner. He understood exactly what I was looking for in a certified used car. Philip listened to what I had to say and used this in an informative manner. He explained what I didn't know about the MDX and patiently answered my rather technical questions. Most importantly, I felt valued as a client. My time was valued and I was treated with respect. The one time Philip had to speak to his manager, it was legitimate. Pohanka and Philip do not engage in manipulative tactics frequently used by other dealers. I've been even more impressed in the following days. I've had questions about certain aspects/features of the MDX, and Philip has responded to my emails and phone calls. The dealership goes to great lengths to ensure that you are completely satisfied with your purchase. More
Individuals were personable, friendly, competent, responsive, professional working through purchase and trade-in, diligent following through with factory on production of our vehicle; outstanding ove responsive, professional working through purchase and trade-in, diligent following through with factory on production of our vehicle; outstanding overall. More
I went to a total of 6 dealerships in the VA/MD area; searching for the Acura TL My girlfriend told me to go Pohanka Acura and said they had excellent service and spotted a Silver TSX. After talking wit searching for the Acura TL My girlfriend told me to go Pohanka Acura and said they had excellent service and spotted a Silver TSX. After talking with Nik who was willing to work with me, I decided on the 2010 TL. None of the other Dearships I visited offered me the same incentives nor quality of service that I received from Pohanka Acura. My Internet Sales Consultant, Rick Prami, was very knowledgable, informative and told me the incentives if I chose Pohanka Acura.vs Enterprise car sales; I was also given material to read prior to my decision. Right up until I purchase the car at Pohanka Acura on 9/14; two dealerships kept trying to work out deals with me such as picking up some of my rental car expenses or other incentives. None of the dealerships could beat the price, incentives or the customer service that Pohanka Acura provided.. Rick even had two of the guys follow me to drop of the Fiat 500 rental at Enterprise! All I can say is : Excellent Customer Service - Thank you Rick Prami - Kudos Your an excellent Sales Consultant! Nik Namidar- Frances Thank you both for your support! Excellent Customer Service - Thank you More
Rick Prami and Pohanka Acura make the entire car buying experience easy and enjoyable. There was no pressure. The products were superior. The sales representative was attentive to our desires and showed us experience easy and enjoyable. There was no pressure. The products were superior. The sales representative was attentive to our desires and showed us all our options. All questions were answered in detail. And, price was right! At pickup we were in and out in record time. Service, if needed, is going to be superior. Recommend Rick and Pohanka without question as THE dealer and rep to see if you are in the market for a new car. More