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Pohanka Acura

Chantilly, VA

4.7
1,594 Reviews

13911 Lee Jackson Memorial Hwy

Chantilly, VA

20151

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Showing 1,594 reviews

September 15, 2021

Mr. Yong Kim helped me to get my new Acura Apex Blue TLX TypeS today ! Mr. Kim is the best senior sales rep at Pohanka Acura ! He continuously kept in touch with the status of the vehicle delivery. I've bee More

by Jung Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yong Kim
Sep 15, 2021 -

Pohanka Acura responded

Pohanka Acura appreciates the 5-stars and feedback, Jung. The team is glad your experience was awesome. We look forward to future visits. Safe travels in your new Acura TLX!

August 27, 2021

My mission to Pohanka on Saturday 08/21/2021 was to service my 2019 Acura MDX I bought from the dealership almost two years ago but before I knew what was going on, I ended up buying 2022 Acura MDX. Th More

by Williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ESTRELLA, MOHAMMED, Ziad Rahme
Aug 28, 2021 -

Pohanka Acura responded

Hi there, We are delighted that our Sales Department provided you excellent attention and customer service. We hope that you enjoy your Acura MDX and we appreciate your kind words. Thank you for choosing Pohanka Acura and we hope to continue to assist with all of your future automotive needs.

August 18, 2021

Mr. Kim provides excellent customer service, extremely attentive and helpful. He great to work with. More

by mlawson001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yong Kim
Aug 19, 2021 -

Pohanka Acura responded

Hi there, This is exactly what we like to hear, that you have been provided excellent customer service. We think it's great that our team were extremely attentive and helpful whilst being great to work with. At Pohanka Acura we appreciate your kind words and your business.

August 17, 2021

This dealer has the most inventory, a very active sales force, willing to work with the client’s budget and trade in values, and has an excellent service department with 18 hour per day availability. Yong More

by JohnJr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Lindquist, Yong Kim, Greg Altman
Aug 17, 2021 -

Pohanka Acura responded

Hi John, Your feedback makes for wonderful reading. It delights us to know that our team were attentive to your needs and very knowledgeable whilst working with you. We appreciate your kind words and at Pohanka Acura we look forward to your next visit.

Aug 17, 2021 -

JohnJr responded

Your team deserves high praise. Keep up the good work.

August 16, 2021

Yong Kim provided an excellent car buying experience. I started my search for a new 2021 RDX online, and sent inquiries to several dealerships. Yong Kim responded immediately. I sent an offer I thought w More

by Steven F.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yong Kim
Aug 17, 2021 -

Pohanka Acura responded

Hi, Steven! Thank you so much for sharing your experience and for the 5-stars. The team at Pohanka Acura loves hearing the about the amazing experiences our customers have. We look forward to future visits. Safe travels on the road ahead in your Acura RDX!

August 11, 2021

Yong was, by far, the best care salesmen I’ve worked with. I did a lot of research on the pricing of the 2022 Acura MDX and knew what kind of deal I could get. I reached out to 8 dealerships online for More

by CSchafer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yong Kim
Aug 11, 2021 -

Pohanka Acura responded

Hi there, Thank you for your positive review. We strive to create a customer driven experience, therefore we are delighted to hear about your recent visit. It pleases us that our Sales Department provided you a straightforward process and were able to meet your expectations. Enjoy your Acura MDX and we appreciate your kind words. Thank you for choosing Pohanka Acura and we hope to continue to assist with all of your future automotive needs.

July 28, 2021

Mr. Yung Kim was an excellent sales rep and sold me the car of my dreams. Mr. Kim was very patient, friendly, and transparent. I loved working with him and would recommend family and friends. More

by LoveFannie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yong Kim
Jul 29, 2021 -

Pohanka Acura responded

Hi there, Thank you for your positive review. It is wonderful to hear that our team were excellent and managed to help you get the vehicle of your dreams. Enjoy your purchase and we appreciate your recommendation. Thank you for choosing Pohanka Acura and we look forward to working with you in the future.

July 26, 2021

My name is Chol No, I was visit at Pohanka Acura Dealer with my wife to get new vehicle for my wife. had a service from Mr, Yong Kim sales associate. me and my wife had good time with Mr, kim for deal and More

by cholno0720
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yong Kim
Jul 27, 2021 -

Pohanka Acura responded

Hi there, Thank you for telling us about your recent visit. We are pleased that you encountered a good time whilst working with our team. Enjoy your purchase and we appreciate your recommendation. Thank you for choosing Pohanka Acura and we look forward to working with you in the future.

July 20, 2021

Maggie Farace provided the best customer service to me. She was professional and knowledgeable. Best customers service I ever had out of any dealership. Ty More

by Charanjot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maggie Farace
Jul 21, 2021 -

Pohanka Acura responded

Hi there, Thank you for taking the time to give us your review. We are thrilled to learn that our team were knowledgeable and professional whilst providing you the best customer service. Thank you for choosing Pohanka Acura and we hope to continue to assist with all of your future automotive needs.

July 18, 2021

Never give them your social # if you’re purchasing cash or through your own financing. Never take delivery of the car if something isn’t complete with the car (detail, damage, mechanical) once you leave th More

by Pjamalreza
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marvin Romero
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