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Pohanka Acura
Chantilly, VA
1,594 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 26, 2022
I was interested in an MDX but stock was limited. Yong Kim helped me procure the next available production allocation from the factory. From start to finish Yong Kim was attentive, friendly and gre Yong Kim helped me procure the next available production allocation from the factory. From start to finish Yong Kim was attentive, friendly and great at communication for delivery. I would recommend Yong Kim for your next purchase. More
by Lawrence E.
Employees Worked With
Yong Kim
February 21, 2022
Ordered my new MDX with Mr. Yong Kim. Very good experience kept me informed with the arrival date. When it was delivered everything was ready for us to walk in and sign the pa Yong Kim. Very good experience kept me informed with the arrival date. When it was delivered everything was ready for us to walk in and sign the paper work. Mr. Kim showed us how to work all the new features on the MDX. If your looking for a new Acura ask for Yong Kim. More
by chhongkim
Employees Worked With
Yong Kim
February 02, 2022
I will give these clowns a ZERO if I could. Purchased a new MDX last year and they sold me a maintenance warranty and assured me that any Acura dealer or "authorized' service center will honor the mainten new MDX last year and they sold me a maintenance warranty and assured me that any Acura dealer or "authorized' service center will honor the maintenance. Absolute lie!! not only the local Acura dealer refused to honor the service agreement but also the maintenance company did know how to where to refer me. So i paid out of pocket for the scheduled service. I called the finance person at the dealer, his name is Jahid and he told me to send him the recipe and i will be fully refunded. again, another lie, they only refunded me partially and he to this date has refused to answer why the partial refund. So I cancelled the contract last September, again, they prorated it! I emailed Jahid on Jan 6th asked him about the "pro-rated" refund. He replied that the cancellation processed and refund send to Acura Financial. Called Acura this morning and they informed me that no refund have been issued as of 2-2-22. save yourself the headache of dealing with this unethical, utterly unprofessional and galactically stupid organization. More
by nkareem
Employees Worked With
Jahid
January 29, 2022
I bought my MDX from Pohanka a little over 14 years ago and was reluctant to retire it, but it's time. So back to Pohanka for an RDX. Yong Kim did a great job 2 years ago helping my wife get into a TLX. and was reluctant to retire it, but it's time. So back to Pohanka for an RDX. Yong Kim did a great job 2 years ago helping my wife get into a TLX. So I was pleased to do business with him again finding the right RDX and I wasn't disappointed. More
by cwptrsn
Employees Worked With
Yong Kim
January 02, 2022
Great experience buying a 2022 RDX from Pohanka. Salesman Yong Kim is an expert on Acura vehicles and he made our sales experience very smooth. I recommend Pohanka and Yong Kim to anyone looking for a new Ac Yong Kim is an expert on Acura vehicles and he made our sales experience very smooth. I recommend Pohanka and Yong Kim to anyone looking for a new Acura. Thanks also to Finance manager who listened carefully, closed our sale quickly, and met our needs without any of the high pressure tactics I've seen at other dealerships. More
by Buster8888
Employees Worked With
Yong Kim
December 24, 2021
Purchased a new MDX and had a great experience working with Yong. He's honest and easy to work with! I highly recommend anyone looking for an Acura to reach out to Yong Kim! with Yong. He's honest and easy to work with! I highly recommend anyone looking for an Acura to reach out to Yong Kim! More
by junkaccount84
Employees Worked With
Yong Kim
December 11, 2021
This was the best experience we had purchasing cars. Yong made the whole process easy and he helped my parents and myself get the perfect cars for us. He explained everything perfectly and was very professio made the whole process easy and he helped my parents and myself get the perfect cars for us. He explained everything perfectly and was very professional. More
by Angela
Employees Worked With
Yong Kim
December 06, 2021
I just got the 2022 MDX. This is my 4th Acura from Yong Kim. Always a pleasant experience working with Yong Kim. Reason why I will always continue to work with him. Thank you, Yong Kim! Kim. Always a pleasant experience working with Yong Kim. Reason why I will always continue to work with him. Thank you, Yong Kim! More
by jcbattisti
Employees Worked With
Yong Kim
December 04, 2021
I purchased a 2016 Porsche Macan turbo 46K MILES PRICE 54,000$ from pohanka Acura (pohanka automotive group) and got it shipped to sanford Florida 800$ for the transport. the salesman I dealt with Al Gav 54,000$ from pohanka Acura (pohanka automotive group) and got it shipped to sanford Florida 800$ for the transport. the salesman I dealt with Al Gavri described the car as immaculate not a scratch nor a dent according to him. the pictures and videos provided were not that good of quality but I decided to trust the salesman description as immaculate. the car arrived around 5 in the morning with I then met the carrier to pick up the car and the first thing he pointed out was the hood bumper and headlight that were not aligning as if the car had been in an accident. he then pointed out that it was like that at the time he picked it up from pohanka Acura and provided me with pictures from the inspection before loading it up on the carrier. besides the misalignment of the hood bumper and headlight the vehicle warning sensor was sensing the hood as if it was open when it was shut. besides that I found broken glove box scratches, dings and two puddles of oil in my clean garage floor. I then contacted Al Gavri and notified him of my findings and waited for a call back for day or two thats when I was told that they would refund me my money but they will not refund the transport expense and that I would have to send the car back at my expense 800$ to Florida and another 800$ to send the vehicle back to them 1600$ that I would be out of pocket and no car. I then spoke to General Manager Courtney Lindquist and told her that I would like all my money including the transport refunded or have them stand behind their dealer warranty and take care of the cost of the repairs, her answer was we are not taking care of the repairs and my only choice was to send the car back at my expense and that they will not refund me for the transport. with no other choice I took the vehicle to a local reputable Porsche shop for a full inspection of the vehicle at my expense 200$ and this were their findings. Drivers Choice Motors Inc 199 West Marvin Ave longwood fl 32750 *LARGE FRONT COVER OIL LEAK *REAR TIRES AT WEAR BAR *BODY DRAINS CLOGGED *MULTIPLE UNDERBODY PANELS MISSINGFASTENERS *FRONT BUMPER AND HOOD MISALIGNMENT ISSUES AT LOWER LEFT AND RIGHT SIDE . ALLIGNMENT ISSUES APPEAR O BE ACCIDENT DAMAGE *STEERING WHEEL PHONE CONTROLS DO NOT WORK TRAILER HITCH CONTROL UNIT NOT CODED *TRANSMISSION FAULTS STORED FOR CLUTCHES OVERHEATING AND CLUTCH VALVES STUCK IN GEAR FOR GEAR TRAIN HALF 1 AND 2 *CHIP IN WINSHIELD *FRONT HEADLIGHTS HAZED - CRAZING *TRANSFER CASE STARTING TO SLIP UNDER LOAD AND JERKING WHEN STARTING AND STOPPING still trying to get all this mess resolved with no hope. worst experience I've had purchasing a vehicle from a supposedly reputable dealer. the most dishonest and unprofessional people I have ever dealt with. do not buy from these people More
by rodriguezrr88
Employees Worked With
Al Gavri / General Manager Courtney Lindquist, Courtney Lindquist
November 22, 2021
I purchased a 2022 MDX A-Spec from Sabeen Sachar at Pohanka Acura. She enabled my wife and me to take the best decision for us. Her style of working was very different from any other car salesperson th Pohanka Acura. She enabled my wife and me to take the best decision for us. Her style of working was very different from any other car salesperson that I have interacted with. Sabeena was very patient with us and was not hesitant to take us for a second test-drive. That enabled us to make up our mind about the vehicle and remove any confusions/ second-thoughts. Throughout the process, Sabeena was the single point of contact which was really appreciable. It was refreshing that I did not have to hear- 'Before you leave, my manager would like to say hello'. She handled all the paperwork and details all by herself and the only time I talked to anyone else was when signing the financial paperwork. The specific car/ color that I wanted was not readily available but she went that extra mile to ensure that I received my car within a week of booking it and delivered on my birthday. :) I'd highly recommend directly reaching out to Sabeena if you are in the market for a car. More
by anantb
Employees Worked With
Sabeena Sachar
