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Plymouth Meeting Auto Sales
Conshohocken, PA
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3 Reviews of Plymouth Meeting Auto Sales
Van had engine/transmission problems. Wouldnt honor warranty I bought an 07 Chevy Express 3500 van VIN#1GAHG35U571189625. It looked nice and drove fine on the test drive. When I drove it home - 50 miles - a serv I bought an 07 Chevy Express 3500 van VIN#1GAHG35U571189625. It looked nice and drove fine on the test drive. When I drove it home - 50 miles - a service light came on and the transmission started shifting hard. Got it checked and the code was 0894, a serious problem with the torque converter requiring a trans rebuild. Ken had given me a written 30 day drivetrain warranty, but when I called him he first insisted that there is likely no problem and I could have the code cleared and probably never see it again. When I told him what I found in my research (garage, transmission shop, and online) he told me he wouldn't believe what my mechanic told me. He said I should bring the van back for a refund. (That's when I first got suspicious that he had already known about the problem.) And he refused to agree to honor his warranty. He also tried to convince ME to BUY an extended warranty "to protect us both." I looked up the warranty company he used and found 3 pages of bad reviews on Yelp. He acted surprised about that, and also admitted that they had "sifted through" various warranty companies before they started using this one. (Yeah, warranty companies will drop dealers pretty fast for selling warranties to cover known problems.) I told him that he already gave me a warrranty and I want him to honor it, but he refused to and insisted on me returning the van for my money back. Then I saw that the van was also pushing radiator coolant out the overflow pipe. Uh-oh, engine head gasket problem. Well, some more research (thanks Carfax) and I learned that the previous owner had taken it to a Chevy dealer to diagnose a service light and transmission shifting problems.(thanks for the info, Apple Chevrolet of York, PA) He chose not to repair it, and about 6 weeks later Ken at Plymouth Meeting Auto Sales had purchased the van. I also learned that Ken had the van for almost a year before I bought it. It's a far stretch to think that he knew nothing about the problem(s). I really liked the condition of the van otherwise and offered to keep it for a partial refund. Ken offered me $1,000. (The trans rebuild alone is nearly $2,000.) I did take it back and he refunded the purchase price and notary fees. I had lost several days to research, buying and returning the van, and the hassle of filling out forms and sending them to the state to get a refund of the sales tax. I'm still waiting for that. Bey (his salesman) was nice but didn't seem to know much. He referred questions to Ken. Maybe there's a reason. Ken came across as nice, honest, and reasonable before and during the sale. After the problem showed up, he was completely unworkable except for refunding the money. The price would have been right for the vehicle in roadworthy condition. But as he sold it, the price was $3,000-$4,000 too high. More
No no never buy here I bought a 2005 Ford Explorer from this dealer and January 2016 and by the middle of January of 2016 it needed a catalytic converter the check engin I bought a 2005 Ford Explorer from this dealer and January 2016 and by the middle of January of 2016 it needed a catalytic converter the check engine light came on twice in May it needed to ball joint back brakes a motor mount and In June and possibly needs a rear differential and we called Ken in May he told us that he bent over backwards for us and was not fixing anything else when he only fix the catalytic converter and that was the week after he bought it off of him and that we were ripping him off and trying to get more money out of them which is not the truth we had a good mechanic look at it and he told us that we are taking a vantage of so I strongly suggest before you listen to an aunt or a mother please please don't buy from this crook oh and please if you're buying the car get it looked at by mechanic before you buy it More
I have purchased several cars from Plymouth over the years. The cars I purchased were Auction cars from Manheim. All were in excellent shape with low mileage. The cars were in excellent shape and som years. The cars I purchased were Auction cars from Manheim. All were in excellent shape with low mileage. The cars were in excellent shape and some lasted more then 10 years. If you're looking for a quality vehicle, at an under-market price, shop here. Plymouth will also search for a car (for you) if they don't have one in stock. If you want a used high-line car (luxury), they can get you one that looks almost new. This is a value added dealer. West Chester, Pennsylvania More