Plaza Toyota

Trevor,, Miss/Mrs. Jacobs is very professional It was so nice to see this service pro , working so diligently in accommodating everyone in getting their service needs even when some were cutting th It was so nice to see this service pro , working so diligently in accommodating everyone in getting their service needs even when some were cutting the line ( coming in from two different directions),, Good Job Kelly ,, You are the Best. More

Excellent I love Toyota vehicle im a big f an also vehicle very space and back up camera i love my guest love the Toyota cars I love Toyota vehicle im a big f an also vehicle very space and back up camera i love my guest love the Toyota cars More

Amelia, was really helpful. For a first time car buyer of a used car that showed an issue. It's pretty nerve racking to take it to the work shop. The people there were nice and a For a first time car buyer of a used car that showed an issue. It's pretty nerve racking to take it to the work shop. The people there were nice and answered my questions. More

The service was very good The services was very good so that why I gave such a good ratings I really can't complain I would recommend some of my friends. The services was very good so that why I gave such a good ratings I really can't complain I would recommend some of my friends. More

Quick and easy The experience was quick and easy. The service associate very nice and knowledgeable. I was there a total of about an Hour for oil and filter change. The experience was quick and easy. The service associate very nice and knowledgeable. I was there a total of about an Hour for oil and filter change. Fastest ever More

Constantly satisfied whenever I need service Have use used plaza for the last 10 years current service advisor make me feel more comfortable than some in the past with there recomendations Have use used plaza for the last 10 years current service advisor make me feel more comfortable than some in the past with there recomendations More

Maintenance Visit Good experience overall. The rep was very patient with me and answered all of my questions. She made me feel comfortable. I was happy with my service. Good experience overall. The rep was very patient with me and answered all of my questions. She made me feel comfortable. I was happy with my service. More

Very low level of quality repair I asked for windshield replacement (Highlander 2017). They offer aftermarket parts for lower price. When they fixed all was very disappointing result I asked for windshield replacement (Highlander 2017). They offer aftermarket parts for lower price. When they fixed all was very disappointing results -to get my money they did re-design interior of the car because can't fit the new windshield (without my permission, never asked for my permission). They move down the miror bracket ( it's make poor my vision), they left open miror bracket's cables( very strange appearance for the new car), they can't fit the inside miror bracket and attached to the windshield with white tape glue(outside view is simple ugly), they left oily dirty spots all arround inside the car, they returned me 2 days( because mechanics left early) for software calibration and when I returned they asked for more money (it was included in the repair when we make the deal). Also the new windshield was with scratch and miror in the bracket is shaking. 3 days(I can't work) because they can't fix the windshield and they re-directed me to 3rd party(not Toyota) auto-glass shop. More

Bad experience I called them several time nobody responded to the calls then i went there to visit the dealership spent 10 mins inside no one paid any attention fin I called them several time nobody responded to the calls then i went there to visit the dealership spent 10 mins inside no one paid any attention finally i asked a gentleman if he works here and his reply was yes but i am busy i cannot help you and moreover he said there no one available right now ... and i was there to buy a new car ,is that the way customers are treated ??? More

Rear Window Woes My right rear window could not open or close using the master control or the control by the window. I drove to the Toyota Repair Shop and was greeted My right rear window could not open or close using the master control or the control by the window. I drove to the Toyota Repair Shop and was greeted by the manager (Mike). He said that my car would be checked out and I would receive a call later in the day. The call came and I was able to pick up my car. I appreciate the fast service that I received and the courtesy shuttle service that was provided. More