Plaza Lincoln - Service Center

friendly and timely service rep was very courteous and helpful . car was ready when she said it would be. work was complete and car was clean. thank you service rep was very courteous and helpful . car was ready when she said it would be. work was complete and car was clean. thank you More

Fast, professional service! Dealing with Ms. Christie Cook with regards to my vehicle's oil change was an absolute pleasure! She's super to work with and had my vehicle returned Dealing with Ms. Christie Cook with regards to my vehicle's oil change was an absolute pleasure! She's super to work with and had my vehicle returned very quickly. More

Wiper replacement Christie was awesome as usual. She is always very knowledgeable and helpful. Gets me in and out promptly. Always enjoy your service department, especi Christie was awesome as usual. She is always very knowledgeable and helpful. Gets me in and out promptly. Always enjoy your service department, especially Christie. More

Great service and great people. Never a problem and no returns. Car is always ready when promised. It is returned not only washed butcleaned inside. and great people. Never a problem and no returns. Car is always ready when promised. It is returned not only washed butcleaned inside. More

Poor car wash The complimentary car wash caused water to collect inside the dash of my car and where the AC fan is located. Have no leaks so assuming the person use The complimentary car wash caused water to collect inside the dash of my car and where the AC fan is located. Have no leaks so assuming the person used a pressure washer and pointed it so as to get water inside umder dash. Not happy and was told it would have to evaporate. Will not get car washed there again. More

Great Service My second visit went very well. One of the ladies shuttled me to work and Rob Giugno took care of my recall. Thanks for your help and of course the te My second visit went very well. One of the ladies shuttled me to work and Rob Giugno took care of my recall. Thanks for your help and of course the tech. 1238. More

Excellent work , communication and very friendly Excellent communication, prompt, efficient , knowledgeable and very friendly ! Highly recommend this place . All the staff was very helpful and made o Excellent communication, prompt, efficient , knowledgeable and very friendly ! Highly recommend this place . All the staff was very helpful and made our experience a very positive one . More

Oil change I took my 2016 MKZ in for an oil change and that is exactly what they gave me. No attempt was made to sell me service that wasn't needed. These guys a I took my 2016 MKZ in for an oil change and that is exactly what they gave me. No attempt was made to sell me service that wasn't needed. These guys are fair and honest. More

Over compensated my needs! Wonderful! Serviced perfectly...runs great...attention to small details...washed to look like a new car...they know how to keep an old car runnning a Wonderful! Serviced perfectly...runs great...attention to small details...washed to look like a new car...they know how to keep an old car runnning and looking great! More

Service The problem was resolved in a prompt manner. The food in waiting room could be better. Cookies at 9 am not my favorite. I have been going to this d The problem was resolved in a prompt manner. The food in waiting room could be better. Cookies at 9 am not my favorite. I have been going to this dealer for past 10 years. Donuts in the morning, as they previously had, preferable. More