Plaza Lincoln - Service Center

Service The service reps are always friendly and professional. When I arrived for my service I had a loaner and was out within five minutes. I appreciate peop The service reps are always friendly and professional. When I arrived for my service I had a loaner and was out within five minutes. I appreciate people who value a customers time. More

Battery Service Monday of this week my 2017 Lincoln MKZ took a few seconds to turn over and start four different times. As the car is almost three years old along wi Monday of this week my 2017 Lincoln MKZ took a few seconds to turn over and start four different times. As the car is almost three years old along with the hesitation to start I believed my battery was nearing the end of its life. I called Plaza Service and spike with Bobby, one of the individuals in which I have great confidence. I explained to Booby the situation and my thoughts. I asked if it would be possibly to get the car in that day. Bobby said “bring it right in.” 20 minutes later, I walked through the Service entrance and was greeted by Rob (another confidence builder) who asked for the keys so he would get the car into service quickly. Within 30 minutes Rob handed me the keys to a freshly washed and vacuumed MKZ with a new battery. Great service and personnel! More

Update for Sync 3 system. Got an email for map update subscription. Needed Sync 3 update first. Was in and out in about an hour. Thanks. I was able to download and install map Got an email for map update subscription. Needed Sync 3 update first. Was in and out in about an hour. Thanks. I was able to download and install map update once I found the correct ESN for my car. More

Completed as planned Work was completed as promised, treated with respect from service writer, totally happy with repairs to my van. Will be back for any future service ne Work was completed as promised, treated with respect from service writer, totally happy with repairs to my van. Will be back for any future service needs. More

Good service Service was great Scott did a great job of showing me the diff between the cars everybody I dealt with was good. I will not fill out any more if I hav Service was great Scott did a great job of showing me the diff between the cars everybody I dealt with was good. I will not fill out any more if I have to write a letter More

Very professional service The car in for normal service scene and warranty work on a rare cupholder and items were taken care of in a professional manner car washed cleaned and The car in for normal service scene and warranty work on a rare cupholder and items were taken care of in a professional manner car washed cleaned and delivered back to me thank you. More

Great personalized service Bobby In the tservice dept is the best, he always keeps you informed on the progress of you vehicle, and is someone who cares about the customer and s Bobby In the tservice dept is the best, he always keeps you informed on the progress of you vehicle, and is someone who cares about the customer and someone you can trust. More

Excellent service As my previous calls excellent knowledgeable service was again received Robert G Service manager handled All details and explained service and charge As my previous calls excellent knowledgeable service was again received Robert G Service manager handled All details and explained service and charges which why high were of value to me More

friendly and timely service rep was very courteous and helpful . car was ready when she said it would be. work was complete and car was clean. thank you service rep was very courteous and helpful . car was ready when she said it would be. work was complete and car was clean. thank you More

Fast, professional service! Dealing with Ms. Christie Cook with regards to my vehicle's oil change was an absolute pleasure! She's super to work with and had my vehicle returned Dealing with Ms. Christie Cook with regards to my vehicle's oil change was an absolute pleasure! She's super to work with and had my vehicle returned very quickly. More