Plaza Lincoln - Service Center

Great Service My second visit went very well. One of the ladies shuttled me to work and Rob Giugno took care of my recall. Thanks for your help and of course the te My second visit went very well. One of the ladies shuttled me to work and Rob Giugno took care of my recall. Thanks for your help and of course the tech. 1238. More

Excellent work , communication and very friendly Excellent communication, prompt, efficient , knowledgeable and very friendly ! Highly recommend this place . All the staff was very helpful and made o Excellent communication, prompt, efficient , knowledgeable and very friendly ! Highly recommend this place . All the staff was very helpful and made our experience a very positive one . More

Oil change I took my 2016 MKZ in for an oil change and that is exactly what they gave me. No attempt was made to sell me service that wasn't needed. These guys a I took my 2016 MKZ in for an oil change and that is exactly what they gave me. No attempt was made to sell me service that wasn't needed. These guys are fair and honest. More

Over compensated my needs! Wonderful! Serviced perfectly...runs great...attention to small details...washed to look like a new car...they know how to keep an old car runnning a Wonderful! Serviced perfectly...runs great...attention to small details...washed to look like a new car...they know how to keep an old car runnning and looking great! More

Service The problem was resolved in a prompt manner. The food in waiting room could be better. Cookies at 9 am not my favorite. I have been going to this d The problem was resolved in a prompt manner. The food in waiting room could be better. Cookies at 9 am not my favorite. I have been going to this dealer for past 10 years. Donuts in the morning, as they previously had, preferable. More

A Job Well Done My wife went to the Plaza Lincoln service department on September 30 to have two shock absorbers replaced under warranty. It went so well because of My wife went to the Plaza Lincoln service department on September 30 to have two shock absorbers replaced under warranty. It went so well because of assistant service manager Christie Cook. This problem occurred late Friday afternoon. I called Christie and she was able to hold two shock absorbers for me and get me a 9 am appointment the next Monday morning. They took my car in right at 9 am and the repair was done very efficiently. She communicated very well with my wife as to the status of the repair and had her back on the road in no time. I was very pleased with Christie’s work, as well as the mechanic. I was very pleased. More

Maintenance for 2011 MK I had a number of significant maintenance items perform for the car to make sure it’s running smoothly. Christy coordinated with the shop and did a g I had a number of significant maintenance items perform for the car to make sure it’s running smoothly. Christy coordinated with the shop and did a great job. She really is the best service manager I’ve ever dealt with. More

A Good Experience Took my Lincoln MKC to re have a mirror replaced. They had to order a part but got the part the very next day and my car was back to me by the 2nd d Took my Lincoln MKC to re have a mirror replaced. They had to order a part but got the part the very next day and my car was back to me by the 2nd day. Great service More

Plaza always takes good care of me I have never had a negative experience at Plaza. Rob is great to work with and is a professional. He deserves a raise and soon I have never had a negative experience at Plaza. Rob is great to work with and is a professional. He deserves a raise and soon More

Good Communication Was called when expecting person to come for my car. All done in a professional manner. Car returned when expected. Loner car was left for my use. Gre Was called when expecting person to come for my car. All done in a professional manner. Car returned when expected. Loner car was left for my use. Great convenience. More