Plaza Lincoln - Service Center

Problem with trunk closure presented, trunk closure solved. Brought in car with trunk unable to have full closure.. Staff tried many possible simple solutions and determined that it was a part needed ti solve Brought in car with trunk unable to have full closure.. Staff tried many possible simple solutions and determined that it was a part needed ti solve the problem. Appointent was made, appointment kept, solutions done. More

I’m very happy with the outcome of my vehicle. It was an effortless experience on my part. They did a great job fixing my rear bumper. Couldn’t even tell I was ever rear ended! effortless experience on my part. They did a great job fixing my rear bumper. Couldn’t even tell I was ever rear ended! More

Always a good experience when going to Plaza Lincoln. Sales and Service personnel are great. Changing from Mercedes to Lincoln was a good choice. When the time comes to buy a new car Plaza Lincoln will b Sales and Service personnel are great. Changing from Mercedes to Lincoln was a good choice. When the time comes to buy a new car Plaza Lincoln will be my first stop. More

Windshield wipers were replaced three months ago, not by Lincoln, you replaced them without authority to do so. Added to cost of bill which was high. Lincoln, you replaced them without authority to do so. Added to cost of bill which was high. More

Good job as always My 26 year old Lincoln always gets the best care. I don't want to add more....why is there a minimum? This is the end! My 26 year old Lincoln always gets the best care. I don't want to add more....why is there a minimum? This is the end! More

We were pleased with customer service and how prompt they were to respond whenever we had a problem.always friendly and willing to go the extra mile for their customers frank, morrison they were to respond whenever we had a problem.always friendly and willing to go the extra mile for their customers frank, morrison More

Collision Center (Thomas Storey) My first experience with the collision center was a very pleasurable one. Tom was very helpful and professional when I came in for a quote. Once I My first experience with the collision center was a very pleasurable one. Tom was very helpful and professional when I came in for a quote. Once I decided that I would have Plaza do the repairs Tom and I set up a time and date for me to drop off my vehicle. After I dropped of my car Tom called the rental car company and had me picked up. The vehicle was repaired in the time frame he provided in the quote and the work was very satisfactory. I definitely would use the Plaza Collision Center again.. Thanks, More

Several people were really helpful to me on my last visit;,my service an advisor Christy, Jay, and Mitch. They were empathetic to me at a stressful time. visit;,my service an advisor Christy, Jay, and Mitch. They were empathetic to me at a stressful time. More

Black Spots on floor service showed me the under side of 2020 Aviator where carbon leaks from exhaust clamps on both exhaust pipes with condensate washing carbon to floor. service showed me the under side of 2020 Aviator where carbon leaks from exhaust clamps on both exhaust pipes with condensate washing carbon to floor. More

Very happy your service department determined what our car needed and what it didn't need. Parts were ordered and repair was completed in a very timely manner. car needed and what it didn't need. Parts were ordered and repair was completed in a very timely manner. More