Plaza Lincoln - Service Center

The purchase was pretty good… took a bit longer than expected. Nelson was very helpful. Don’t remember the finance guys name but he was helpful as well. Had some issues with my car about seven days afte expected. Nelson was very helpful. Don’t remember the finance guys name but he was helpful as well. Had some issues with my car about seven days after purchase and that’s where Plaza Lincoln started to have some service/consistency issues. BUT… they ended up coming thru with the Service Mgr (David) and Kim (service porter) who were both helpful. More

My service appointment was very good. The young lady that picked up and dropped off my vehicle was courteous and pleasant. The young lady that picked up and dropped off my vehicle was courteous and pleasant. More

I have been dealing with Plaza Lincoln for 7 years and have had fine service through the years. have had fine service through the years. More

They always do good work and I will continue to to use there services. They are professional. there services. They are professional. More

Professional and helpful personnel at all levels. Timing was as expected. I have and will continue to recommend this dealership for both sales and for services. Timing was as expected. I have and will continue to recommend this dealership for both sales and for services. More

Easy coordination coupled with great service is why I use Plaza Lincoln. This dealership and it’s service department had lived up to my expectations. Plaza Lincoln. This dealership and it’s service department had lived up to my expectations. More

Recall service for backup camera was performed at or house. Everything went well and was timely. house. Everything went well and was timely. More

They went over the above to explain everything they did on an oil change and estimate a little damage to our car. on an oil change and estimate a little damage to our car. More

Waiting on a phone call to tell me to come back to have a new mirror installed. new mirror installed. More

I purchased this car the first day driving at home had electrical problems. I have not had this car more than three days. They’ve had it more than I have. I’ve had the rental car more than I’ve had my own electrical problems. I have not had this car more than three days. They’ve had it more than I have. I’ve had the rental car more than I’ve had my own car. They do not care they do not care about what is wrong with my car because they are not offering me another car. That’s been in five times, and they still can’t figure it out and you still have the car. Customer service sucks. The guy at the customer service desk is very rude and does not care. I had to bring the car in and he knew I needed a rental car a left and did not even tell a manager that I was driving the car back. I didn’t even get home and had to bring the car back this dealership does not care about their customers or customer service. A good dealer would take the car back and give me a different car but no they’re not going to do that so I have to do a Lemon law. The car has been in over five times you still have the car. It’s been over 30 days total time in the shop. I have not had it more than three days. This is sad. I would never buy a car from them again. More