Plaza Lincoln - Service Center

Each interaction is disappointing. Have had a rattle in my Nautilus since day 1. Service department still hasnt corrected it. It’s easily heard! Also was told my tire with a nail in it wasn’t fixable. I pu my Nautilus since day 1. Service department still hasnt corrected it. It’s easily heard! Also was told my tire with a nail in it wasn’t fixable. I purchased a new tire and then was told they just don’t fix punctures. So saying it’s not fixable wasn’t true. More

Service is good but prices are high also your website is very poor including this survery. I selected service and yet every question was about sales. very poor including this survery. I selected service and yet every question was about sales. More

Great service department!! I only had service done!! They picked my car up and returned it promptly and met all my needs!! Easy to work with They picked my car up and returned it promptly and met all my needs!! Easy to work with More

The service department was punctual and very attentative. I had a very pleasant service visit with everything taken care on my recall very efficiently and courteous I had a very pleasant service visit with everything taken care on my recall very efficiently and courteous More

Took my 2012 Ford fusion in for an AC control head replacement. Over the phone they ordered the part ahead of time I brought the car in and then two hours it was completely done the price was extremel replacement. Over the phone they ordered the part ahead of time I brought the car in and then two hours it was completely done the price was extremely fair good service friendly folks. More

This would of been my first service appointment on ,my 2020 Corsair. I made an appointment for them to pick up my vehicle on Nov 3, I needed to cancel that appointment and rescheduled for Nov 12. The same 2020 Corsair. I made an appointment for them to pick up my vehicle on Nov 3, I needed to cancel that appointment and rescheduled for Nov 12. The same pick up and delivery. No one has showed and service is telling me I missed my appointment at 9:00 am. I didn't change the service, just the date!! More

Last spring I made an appointment for service through my phone app. I got a confirming text message and a confirming email. When the time came, no one showed up. I called and found out that I didn't have phone app. I got a confirming text message and a confirming email. When the time came, no one showed up. I called and found out that I didn't have an appointment. I recently got a recall notice for my Lincoln Corsair. I called and left a voicemail. No response. The following week I physically went to the service dept. and made an appointment. Guess what? The day came and I was told I didn't have an appointment AGAIN. I rebooked and got the service. In that Service Dept. I can tell you that the only people who you an trust are Bobby and Christie. They are intelligent, personable, and they know how to actually book an appointment. I can't say that for anyone else in the Service Dept. that I have dealt with. Good luck! More

The work was fine. But no one washed or vacuumed the car. It used to get washed and vacuumed. Matts were still dirty and the interior wasnt wiped. It used to get washed and vacuumed. Matts were still dirty and the interior wasnt wiped. More

Plaza Lincoln installed new brakes on my 2007 MKX, which currently has over 208,000 miles on it. This dealership, with Christie Cook as my service manager contact, has helped me to keep my car in very good currently has over 208,000 miles on it. This dealership, with Christie Cook as my service manager contact, has helped me to keep my car in very good running condition. More

Tammy Mashburn and her assistant at the bodyshop were very welcoming & friendly. Tammy was very knowledgeable about her job. Tammy also arranged rental car and kept me in the loop during the repairs . Th very welcoming & friendly. Tammy was very knowledgeable about her job. Tammy also arranged rental car and kept me in the loop during the repairs . The transaction went smoothly from start to finish More