Plaza Lincoln - Service Center

Very professional and ready to help with any problems. Service department is very good. Only complaint would be the wait time for service. One hour and 45 minutes seems a little long for a regular serv Service department is very good. Only complaint would be the wait time for service. One hour and 45 minutes seems a little long for a regular service. More

I only dealt with people over the phone. They appeared to be friendly and helpful. They did the work requested. Delivered a loaner on time and picked it up without any problem. to be friendly and helpful. They did the work requested. Delivered a loaner on time and picked it up without any problem. More

No masks being worn by mechanics or office help!! My customer service person was wearing a mask. Offices appeared dirty / not up to Lincoln standards. customer service person was wearing a mask. Offices appeared dirty / not up to Lincoln standards. More

We are very pleased with our salesman Scott Macarty and our service manager Rob Junio! They took care of our service needs in a professional manner! our service manager Rob Junio! They took care of our service needs in a professional manner! More

Christie Cook went over and above making sure our vehicle was perfectly done. She kept our car another night to repair a leaky tire valve. was perfectly done. She kept our car another night to repair a leaky tire valve. More

My MKZ was brought in for a recall. When I picked up there was blow back from a paint stall next to where the repair took place. I called back to report but the only person available was p. Bianchi at P there was blow back from a paint stall next to where the repair took place. I called back to report but the only person available was p. Bianchi at Plaza Cadillac. I sent pictures to him and said I would be able to bring it back after Thanksgiving. It iOS our only car so will need a loaner. Looking for a call More

I stopped in without an appointment but they took me right in. I needed a new tire which they promptly replaced and even washed my car. I’m very happy with the service! right in. I needed a new tire which they promptly replaced and even washed my car. I’m very happy with the service! More

Excellent service, I load tested my battery on my 2016 MKX. Found a week cell, after loading with my carbon pile to 9.6 Volts the reading fell to 6.1 Volts as battery end of test defective battery. Wi MKX. Found a week cell, after loading with my carbon pile to 9.6 Volts the reading fell to 6.1 Volts as battery end of test defective battery. With only 68 miles since we bought the car in mid-October I stopped in and told the service writer the problem. He look at me as I was giving him to much information. Well long story short Plaza Lincoln replace the the battery with a new OEM, for N/C I call this excellent service! I will be back again. Tell the service department to keep up the good work. Larry C. Olson 29314 Silent Haven Drive Dent, MN 56528 More

I would like to thank Bobby Adams even though I had to wait six weeks for the repair do to part availability. Bobby would call me twice a week on the status of my motor home. wait six weeks for the repair do to part availability. Bobby would call me twice a week on the status of my motor home. More

The service department is first class. Easy scheduling always very fast service. service Techician is courteous and efficient and always explains everything to do with the car. Would recommend Plaza Linco always very fast service. service Techician is courteous and efficient and always explains everything to do with the car. Would recommend Plaza Lincoln service. More