Plaza Lincoln - Service Center

I was treated with respect while I was in the service department. I was kept informed about the progress of the repair. I also made another appointment because the sign in the office told me about the Li department. I was kept informed about the progress of the repair. I also made another appointment because the sign in the office told me about the Lincoln app. This alerted me to a safety problem. I am scheduled for the repair to be completed next week. More

I didn't purchase a car from Lincoln, but I had to order a few parts for my car from them but they welcome me with open arms and was very nice and friendly. and Then I had a recall on my Lincoln and they he a few parts for my car from them but they welcome me with open arms and was very nice and friendly. and Then I had a recall on my Lincoln and they help me and got me set up with a appointment 10 Stars from me I can't remember there names More

Rob did a good job, he contacted Ford dealer for warranty info on battery problem, got us warranty. Took care of power steering fault, sold us new tires at fair price. On complaint is it took a week to compl info on battery problem, got us warranty. Took care of power steering fault, sold us new tires at fair price. On complaint is it took a week to complete repairs, car was washed when we picked up, overall, very happy, thanks again Rob! More

Battery failed, called AAA and they came and jumped it, calked dealer, told to come right in, battery replaced under warranty while I waited. Great service., calked dealer, told to come right in, battery replaced under warranty while I waited. Great service., More

To the car in for a bumper repainting, due to numerous chips from stones and bugs. Mark gave me a fair price and a great looking paint job and detailing of car. chips from stones and bugs. Mark gave me a fair price and a great looking paint job and detailing of car. More

This is the fourth vehicle we have had from Plaza Lincoln and have always been satisfied with the service we have received. The service is part of the reason we have continued to use Plaza Lincoln over othe and have always been satisfied with the service we have received. The service is part of the reason we have continued to use Plaza Lincoln over other dealers. More

The service department did not do as I ask. I asked for a tune up on a 2014 Ford Escape with 96,000 miles on it ,engine wasn't running rough but the gas mileage was going downhill. I asked for sparkplugs and tune up on a 2014 Ford Escape with 96,000 miles on it ,engine wasn't running rough but the gas mileage was going downhill. I asked for sparkplugs and a air cleaner element and got 4 sparkplugs installed that's it. I didn't know that the later model cars didn't have a pcv valve and a fuel filter. Service manager failed to explain that to me. And as for why he didn't install an air cleaner element I have no idea why. Not happy with the work at all. You have to do better than that for me to ever come back. Sorry it is what it is! More

I filled out 2 surveys all ready. My experience was professional, experienced and expedited quickly. Clean proficient and caring to details. I highly recommend Plaza Lincoln. My only concern was the l professional, experienced and expedited quickly. Clean proficient and caring to details. I highly recommend Plaza Lincoln. My only concern was the lack of return call from Tony P regarding Sales position. More

The mercury dealership is awesome very caring to customers. And Christy took the time to read my warranty contract my visit before. That's hard to find in a dealership. customers. And Christy took the time to read my warranty contract my visit before. That's hard to find in a dealership. More