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Plaza Lincoln - Service Center

Leesburg, FL

4.5
1,042 Reviews

1,042 Reviews of Plaza Lincoln - Service Center

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May 01, 2021

The service department was timely, courteous, efficient and professional. They got my car in when promised and kept me informed of it's progress. They have a "customer first" attitude. More

by DTARNOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christie Cook
April 30, 2021

Service Dept. employees are always friendly and congenial. Work is done in about an hour, just enough time to have coffee and cookie. Good service. Thank you. More

by MARICH74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy
April 28, 2021

Absolutely wonderful! We tried several places before we went here and this was, by far, THE BEST! Thank you soooo much!! We really appreciate it! More

by Shiree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Pagano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2021

Since the day we bought our Lincoln MKC, we've been treated like family at Plaza. Rob and Christy are both wonderful to work with and go way above and beyond to make sure everything is right and to ou More

by LEELYNNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob, Christy
April 26, 2021

We found Mark Hyland and the rest of your employees very professional. We were given times to have our car at your shop and time to pick it up. Your times were right on. Being this was our first visit, and More

by Ted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hyland
April 23, 2021

The service staff is excellent. Easy to schedule device and the Robert the service manager clearly explained what needed to be done. The techs get it right the first time and the shuttle service was helpfu More

by Phacanale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Giugno
April 23, 2021

Service is great. You can purchase a vehicle anywhere but you can't buy service just anywhere. Plaza Lincoln is the best in service, hands down! More

by JOYCEQUIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheritta Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christie Cook
April 22, 2021

Satisfied with the service. Friendly and courteous. Always liked the Lincoln’s. Always would deal with plaza Lincoln of Leesburg. Would highly recommend Lincoln dealerships. More

by sheilarocky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Giugno
April 15, 2021

Mark had our car in on Monday and out on Wednesday. He had our rental car there and ready to go. The job that they did was Beautiful, Thanks Again Mark!! More

by MOVIN66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark in the Body Shop
April 14, 2021

Surveys are a waste of time. If you provide a quality product you shouldn't need to be reinforced. Showroom was useless. Nothing to look at More

by JIMCAV94562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christie
Apr 14, 2021 -

Plaza Lincoln responded

Thanks for the feedback. We are also being affected by the worldwide chip shortage that has all auto manufacturers and dealers short on inventory. Hopefully we will have more cars in the showroom next time you visit. We look forward to being of service in the future.

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