1,042 Reviews of Plaza Lincoln - Service Center
I was very impressed with the professional advice and prompt service. The part needed was ordered within minutes and they set a time for the next day. They coordinated three different services I wa prompt service. The part needed was ordered within minutes and they set a time for the next day. They coordinated three different services I was happy with the service and the pleasant staff. More
The service department took me as soon as I walked in. Christie let me know when my oil change was done and that my car was in the car wash. At checkout she let me know what would be needed in addition to Christie let me know when my oil change was done and that my car was in the car wash. At checkout she let me know what would be needed in addition to my next oil change. She took me outside to show me why I’ll be needing new tires before my next oil change. She was very thorough. More
This is my second experience with this dealership. Both times were for recalls. On airbags. First time was the passenger, the second time, the driver side. Robert I think was his name. He was the person times were for recalls. On airbags. First time was the passenger, the second time, the driver side. Robert I think was his name. He was the person I talked to about the paperwork on the recall. He ordered my parts, and called me to set up an appointment. Very nice person. Overall a great experience. Also my driver side floor mat was vacuumed!! Thank you!! More
Christie is the best. She always has a smile and a warm welcome. Robbie, too, always has a bright welcome. I really appreciate the car wash which always tops of the service experience. welcome. Robbie, too, always has a bright welcome. I really appreciate the car wash which always tops of the service experience. More
Excellent service. Right on time. People involved were very friendly. Professional staff that ensured my visit was pleasant. I will use plaza Lincoln again for service very friendly. Professional staff that ensured my visit was pleasant. I will use plaza Lincoln again for service More
Everyone is friendly at Plaza. Christie takes care of everything. The oil change and tire rotation were done in a timely manner while we enjoyed coffee and cookies. It was a pleasant surprise when Chri everything. The oil change and tire rotation were done in a timely manner while we enjoyed coffee and cookies. It was a pleasant surprise when Christie told us there was NO CHARGE TODAY!! You can't beat FREE! The free car wash is a nice plus, too. More
Service is good and timely. Salesman Jay Bitzer is very helpful, courteous and knowledgeable. Dealership is clean and waiting room is nice. Management is friendly and courteous. helpful, courteous and knowledgeable. Dealership is clean and waiting room is nice. Management is friendly and courteous. More
Can never get a loaner car, first time we had a Lincoln always brought me a loaner or I took one when I left. Reason number one we purchased another Lincoln this time around, not the same quality of servi always brought me a loaner or I took one when I left. Reason number one we purchased another Lincoln this time around, not the same quality of service being given, and during the height of pandemic no one at the dealership wore facemask. More
Job done right, first time, every time. Always pleased with the service i received at Plaza Lincoln. Keep it going! Thank you for the great servicr. with the service i received at Plaza Lincoln. Keep it going! Thank you for the great servicr. More