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Plaza Lincoln - Service Center

Leesburg, FL

4.5
1,042 Reviews

1,042 Reviews of Plaza Lincoln - Service Center

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May 27, 2021

I own a 2002 Ford Ranger. The truck started having multiple problems and at each garage I was told to go to Plaza Lincoln and see Bobby Adams in the service department. If my truck could be fixed he w More

by Faye Radon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Adams and his assistant and I have forgotten his name.
May 27, 2021 -

Faye Radon responded

Dear Plaza Lincoln, Just a personal note to you to tell you how much I appreciated the way I was handled by your company. Smiles from everyone and interested in what I needed and who they could get for me. I have never been to a company like yours before, especially the service department. You beat out Volvo and that’s saying something !

May 27, 2021 -

Faye Radon responded

Thank you, Faye Radon

Jun 01, 2021 -

Faye Radon responded

Good job and thank you !

May 27, 2021

The service department did exactly what I requested and gave me a full report of future work that may need to be done so can plan properly. More

by lhuhn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christie Cook
May 27, 2021

Mark Heyle was great! Very professional! Great job! Nice staff! Another young man with black hair very nice. Mari and staff were great, they work in body shop repair next door More

by tnelson11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Heile in body shop department
May 26, 2021

Excellent Service. Did a great job checking everything before we go on a trip. Found a bad battery and replaced it on warranty. Would recommend to other people. More

by Dvdann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
May 24, 2021

Best experience ever won’t go anywhere else! Only service my cars at plaza always do reliable work and in a timely manner thanks again More

by Tomvan87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Bitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mccarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheritta Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pagano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Stone
May 20, 2021

Kristy Cook Took care of me at service and Jay was my sales person when I purchased my Lincoln two years ago excellent service no complaints More

by JM61404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Bitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021

Bobby the Ford truck mechanic is the main reason why I come for service. I know the job will be done right without a lot of excuses. You should pay him more. More

by Sdye183
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bobby the Ford truck mechanic.
May 15, 2021

Christy always takes care of us. She makes the service go well. The car has never been serviced anywhere but at Plaza. That's all I got. . More

by rom759
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mccarty
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pagano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christy Cook
May 13, 2021

Personnel extremely helpful and friendly. Wait time wasn’t long. Definitely would recommend them. My second time there and will go back whenever I need to. More

by browngaetz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
May 13, 2021

John in Parts and Christie in Service were both excellent. John quickly ordered and received rubber floor mats. He contacted me when the mats came in, Christy processed Reward Payment and installed More

by Hoosier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in Parts and Christy in Service
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