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1,023 Reviews of Plaza Lincoln - Service Center
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Verified Customer
October 27, 2021
service has gotten very expensive . service was done in timely manner . not happy with what may be considered minor problems but very irritating . told me car was ready , billed me out , gave me wrong key timely manner . not happy with what may be considered minor problems but very irritating . told me car was ready , billed me out , gave me wrong keys , my car not ready . passenger seat was reclined like someone was taking a nap in it . driving home last night on I -75 my automatic headlights did not come on .for some unknown reason someone at service department had turned them off. gave 3 stars because service was done on time or was it ? probably won't be returning for service , will be looking for service somewhere else More
by SRMANCFL
Employees Worked With
only worked with service , no sales or management
October 24, 2021
We were quoted on the phone $199.00 + tax including labor for a new gel battery for my wife's mkc. When she checked out $30.00 was added on for labor. None of the electrical units on the car were reset so my for a new gel battery for my wife's mkc. When she checked out $30.00 was added on for labor. None of the electrical units on the car were reset so my wife had to drive all the way back from Harbor Hills CC on sat. to have them reset. We have a mic which is my wife's car and a mkz which I just purchased from you. I think in the future we will go back to our old mechanic who when he quotes us a price that's what it is and everything on our cars work when we get them back More
by JoeR.
October 22, 2021
Still waiting on a call from dealership regarding a problem with passenger side mirror. Dealership told me it was a recall item and would call me in a few days when part was in. 2 weeks later haven’t h problem with passenger side mirror. Dealership told me it was a recall item and would call me in a few days when part was in. 2 weeks later haven’t heard from them. More
by marion
Employees Worked With
Rob
October 21, 2021
Rob in service got me in for an appointment the very 1st opening that was available. Have dealt with him since we purchased our vehicle. Always accommodating . opening that was available. Have dealt with him since we purchased our vehicle. Always accommodating . More
by JHFOXJR
October 21, 2021
Love this dealership. Service is excellent. Got an appointment quickly for a new tire. Great appointment quickly for a new tire. Great More
by BMERSINGER
Employees Worked With
October 20, 2021
I used the pick up service and they picked up my vehicle an hour later than they said and then called me later that day to tell me they had no drivers to bring my car back that day. an hour later than they said and then called me later that day to tell me they had no drivers to bring my car back that day. More
by BARB_BOYDFL
Employees Worked With
