Plaza Lincoln - Service Center

Scott was very good to us and seems to be very dedicated to taking care of customers. And Dave seems to be good. He has ordered some rotors for the front of my car. Because of the recall on them, they are m to taking care of customers. And Dave seems to be good. He has ordered some rotors for the front of my car. Because of the recall on them, they are making a squeaking noise More

Excellent Service dept, especially dealing with DeMaio Jackson. I would highly recommend Plaza Lincoln no matter what vehicle make you drive. Jackson. I would highly recommend Plaza Lincoln no matter what vehicle make you drive. More

The best car buying experience ever. No hassles, no pressure, everyone answered our questions and let us decide in a calm relaxing environment. No hassles, no pressure, everyone answered our questions and let us decide in a calm relaxing environment. More

The people at plaza especialy Damario are top notch and go out of there way to please the customer! go out of there way to please the customer! More

Henry gave great service and took the time to answer all my questions. We were taken before our scheduled time and was updated on the progress of the service. my questions. We were taken before our scheduled time and was updated on the progress of the service. More

Excellent response and friendly. The repair was done fast and communication on the status of repair I was keep updated 👍 The repair was done fast and communication on the status of repair I was keep updated 👍 More

Happy with dealership . Jay is great to work with. New service manager is a great addition to dealership. Jay is great to work with. New service manager is a great addition to dealership. More

I have no problem with the mechanical abilities of the service technicians, I do however have a problem with those who determine what’s needed to repair the car properly. I’ve had my 2019 Lincoln Nautil service technicians, I do however have a problem with those who determine what’s needed to repair the car properly. I’ve had my 2019 Lincoln Nautilus back to this dealership close to 14 times due to neglect to properly repair the crash avoidance radar after a minor fender bender, also it was discovered that the front spoiler and right side inner fender was not tightened properly causing the inner render to rub the tire and the spoiler is still loose. The battery has been replaced twice and now needs to be replaced for a third time. I called and left a message for the service manager to call me so we could set up a meeting to discuss these problems at hand but have never heard back from him. I’m very displeased with the service ant Plaza Lincoln and seriously considering trading this car for a Toyota. More

Entire transaction was handled with courtesy, professionalism, and efficiency, from all employees that I had contact with regarding services done. professionalism, and efficiency, from all employees that I had contact with regarding services done. More

I am very sorry to leave a bad review, but I am a very dissatisfied customer. I have not been back to this service department since 2019 and I will never go back!!! They charged me $1800 to fix my air con dissatisfied customer. I have not been back to this service department since 2019 and I will never go back!!! They charged me $1800 to fix my air conditioning and less than a year later the exact same problem with the air conditioning happened and they would not fix it! Who does that? Charge a ridiculous amount of money to repair something and it breaks down in 9 months and they refuse to make it right!! There is NO way anyone will ever convince me to go back there!!! More