Plaza Lincoln - Service Center

Comforting to know my Lincoln is being kept in excellent running condition. No car worries. My thanks! running condition. No car worries. My thanks! More

Staff professionals are a pleasure to work with. Plaza Lincoln continues to be great values that exceed expectations. Plaza Lincoln continues to be great values that exceed expectations. More

Matthew is a fine gentleman and do everything correct on my paperwork in a timely matter my paperwork in a timely matter More

Great job. Everyone was courteous and professional. The lounge was pleasant and comfortable. I recommend it. Everyone was courteous and professional. The lounge was pleasant and comfortable. I recommend it. More

Prompt on time service. Any wait time (short queue for car to be cleaned after part was replaced) was explained and frequently checked on. I have had consistently positive e Any wait time (short queue for car to be cleaned after part was replaced) was explained and frequently checked on. I have had consistently positive experiences whenever I have taken my car there. More

I have always received great service with Plaza Lincoln. Your service reps have been helpful and professional. Your service reps have been helpful and professional. More

Excellent service from start to finish. I made an appointment on-line to have my motorhome looked at and the next morning, Bobby Adams called to verify my appointment. When I arrived, he i I made an appointment on-line to have my motorhome looked at and the next morning, Bobby Adams called to verify my appointment. When I arrived, he immediately greeted me and asked what my concern was. I left the RV and later that afternoon, he called with an update. He kept me informed throughout the process. He was courteous, friendly and eager to satisfy me. I appreciate the friendly and great service. More

Fast quality service polite and attentive to detail. Good customer communications with updates on vehicle progress. Good customer communications with updates on vehicle progress. More

Plaza ordered the new tire (car only has 1100 miles on it) & was not being driven as i was very sick & couldn't drive, so it was sitting in my garage for over a week. When i went to drive it, I noticed it) & was not being driven as i was very sick & couldn't drive, so it was sitting in my garage for over a week. When i went to drive it, I noticed the front tire was flat. I called tow service & it was towed to dealer, PLAZA ordered a new tire & 2 days kater my car was delivered to me. Thankfully, I’d purchased tje Roadside Hazard Protection so there was NO additional charge to me! It was just fantastic!. More

Regarding the Auto Body Shop Repair (not the Service Center), the Manager explained everything that needed to be done for water damage in my 2003 Lincoln, and personally took me home when other drivers Center), the Manager explained everything that needed to be done for water damage in my 2003 Lincoln, and personally took me home when other drivers were not immediately available. The work was done by a Specialist in this kind of work, who was brought in from outside the dealership to analyze the source of the water leak and the then the actual repairs were done by the Lincoln team. I cannot say enough for the way this serious problem was handled. I especially appreciated the Manager of that department - he treated me as if my problem was of special importance, as I am sure he treats everyone. He also personally returned my car to me when other drivers were not immediately available. More