Plaza Lincoln - Service Center

I already did write a review which included my opinion on the service department. The end. the service department. The end. More

My backup and front cameras have not worked properly since I purchased the vehicle. It has been in for repair at least 4 times. Still doesn't work properly. Cameras are on order. No idea when they will since I purchased the vehicle. It has been in for repair at least 4 times. Still doesn't work properly. Cameras are on order. No idea when they will be in. Rear hatch was not operating properly. Had to bring it in twice before it was fixed. We paid for a service package that allowed us to have a loaner vehicle and was informed each time, except for the last time that loaner vehicles were not available. The service is friendly but the ability to resolve the problem leaves a lot to be desired. More

I got my car in promptly and so far their diagnosis and repair has worked. repair has worked. More

Service & those individuals with whom I had contact with were timely, professional and very helpful. were timely, professional and very helpful. More

All I can say is we were from out of state arrived early, was greeted immediately and promptly took care of our problem, and everything was wonderful was greeted immediately and promptly took care of our problem, and everything was wonderful More

Staff was very cordial, helpful & efficient 👍I would recommend the service department to anyone going forward. recommend the service department to anyone going forward. More

Personnel, we’re very polite and helpful for answering all my questions and all of my concerns I would recommend them also my car was kept immaculate all my questions and all of my concerns I would recommend them also my car was kept immaculate More

Prompt, Helpful & professional. This was my first maintenance experience with my new car and had a good experience. This was my first maintenance experience with my new car and had a good experience. More

Everyone was very nice and helpful getting my car serviced and me back on the road. serviced and me back on the road. More

I took my car, 2013 MkS,in to have have a miss or jerking checked.The told me it was a torque converter problem. However they do not repair torque converters.but they charged me $ 139 diagnostics which would checked.The told me it was a torque converter problem. However they do not repair torque converters.but they charged me $ 139 diagnostics which would be refunded if I had the repair done at your facility. I don’t think I should have been charged. I was prepared to have the repair done but you do not do this. Not my fault. More