Plaza Lincoln - Service Center

It was over a year to do get the part and 5 days to do the job. The people were friendly and courteous. the job. The people were friendly and courteous. More

I could not imagine having to make three trips to the dealer on a new Lincoln to fix a headlight. I appreciate their persistence in tackling the problem but they should have done a quicker and better job dealer on a new Lincoln to fix a headlight. I appreciate their persistence in tackling the problem but they should have done a quicker and better job. They do not stock or have access to parts nor do they have the expertise to diagnose and repair a simple task. More

5 It was a good experience They really worked hard to satisfy me as a customer satisfy me as a customer More

Good dealership to work with. Give me a break, I hardly know fifteen positive words Give me a break, I hardly know fifteen positive words More

Always will to be helpful if times and rides. Will explain any problem before and after it is fixed and are extremely pleasant and not over prized. Will explain any problem before and after it is fixed and are extremely pleasant and not over prized. More

Excellent service and staff. Everyone is helpful and attentive. Service and sales were handled in a professional manner. Everyone is helpful and attentive. Service and sales were handled in a professional manner. More

They were very courteous, professional, and quick to do the work requested. Great communication with the service manager on the work performed and the cost. the work requested. Great communication with the service manager on the work performed and the cost. More

Purchased a used 2017 Lincoln MKC with 67000 miles at this dealership. First oil change I’m told I need to replace my rotors and brake pads. Not happy! this dealership. First oil change I’m told I need to replace my rotors and brake pads. Not happy! More

Brought my vehicle in for a routine service. After leaving the dealership I discovered that I was not able to open the back doors. They were hitting the outside running boards. Apparently when After leaving the dealership I discovered that I was not able to open the back doors. They were hitting the outside running boards. Apparently when my vehicle was on the lift the running boards were pushed upwards. I brought my vehicle back to deal with this problem. The assistant service manager dealt with the problem by jumping in the running boards to push them back down. There was no attempt to bring my vehicle into the shop to inspect possible damage. I had to bring my vehicle back to the company that installed the running boards. They did an inspection to make sure the brackets were no bend and were structurally sound. This should have been done by plaza Lincoln as they were the ones who caused the damage by an incompetent technician. I have purchased 2 MKX SUVs there an have been bringing my vehicles there for all of the services for the past 12:years. I have been a loyal customer and did not appreciate how my issue was handled. Gary Arnold More

Quality service, professional staff, comfortable service waiting area and a complimentary car wash with service. waiting area and a complimentary car wash with service. More