Plaza Lincoln - Service Center

Great people to work with. Kept me informed on parts timing. I highly recommend Demario in the Service Dept. Kept me informed on parts timing. I highly recommend Demario in the Service Dept. More

Excellent customer service! ! I have used Plaza Lincoln 3 times and had a great experience each time. ! I have used Plaza Lincoln 3 times and had a great experience each time. More

Service guy was terrible. Waited over 2 weeks for a loaner car for the repairs he said would take 2-3 days. Morning of, he texted and said couldn’t get loaner and would hav Waited over 2 weeks for a loaner car for the repairs he said would take 2-3 days. Morning of, he texted and said couldn’t get loaner and would have to reschedule. Long long long story short, I went to another dealer, waited 10 days for appt, gave me loaner on the spot. 3 hours later my vehicle was finished. DONE sad DONE. Not sure what Plaza issue was, but will never go back. If someone wants to hear the entire story, you can call me. 352-455-5211 More

Fast polite & clean. Thank you for having a great space to work or relax while waiting for my car to be finished Thank you for having a great space to work or relax while waiting for my car to be finished More

Damarion took great care of us! Very pleased with the services and especially the fact my Ford Escape had some serious problems they repaired. Very pleased with the services and especially the fact my Ford Escape had some serious problems they repaired. More

Robert was my service manager and he understood what I needed to get fix on my auto. I was pleased to have him work with me. needed to get fix on my auto. I was pleased to have him work with me. More

Demario (service) was very professional while handling our special request and advising additional cost. He confirmed time for pick up and returned the car when promised. Service was as we requested and our special request and advising additional cost. He confirmed time for pick up and returned the car when promised. Service was as we requested and the car was washed prior to return. This service was very helpful for us. Thanks. More

Great work. Estimate 2 hours, work accomplished earlier. Great coordination by Mark. Wish routine maintenance work would be as efficient. Estimate 2 hours, work accomplished earlier. Great coordination by Mark. Wish routine maintenance work would be as efficient. More

Took car in on time. Kept me apprised of the progress. The customer waiting area was clean and comfortable Kept me apprised of the progress. The customer waiting area was clean and comfortable More

Quick oil change (for dealership) & cleaned foot well also . Service agent was great. My wife had her Expedition serviced there as well & is just as happy as I am with the customer service. also . Service agent was great. My wife had her Expedition serviced there as well & is just as happy as I am with the customer service. More