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Plaza Lincoln - Service Center

Leesburg, FL

4.5
1,042 Reviews

1,042 Reviews of Plaza Lincoln - Service Center

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April 12, 2019

Looking for a “home” We recently moved to the area and were looking for a dependable service center. This first experience was great. They were efficient, courteous, frie More

by nelsonevns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
Apr 12, 2019 -

Plaza Lincoln responded

Thank you for the kind words, we look forward to seeing you next time!

April 10, 2019

Timely and efficient They take your car, service it as quickly as possible, explain what they did, and explain the bill so you can get back to your business. More

by JUDYDRESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby and Robert
Apr 12, 2019 -

Plaza Lincoln responded

We were happy to help! Thank you for the review.

April 10, 2019

New keys I needed a new key for my Lincoln. These are the new electronic key bobs that you can leave in your pocket and the car senses them. They had to be or More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Giegno
Apr 12, 2019 -

Plaza Lincoln responded

New keys can be a pain, but we were glad we could help you with yours. Thank you for leaving us your review, we really appreciate it!

April 10, 2019

Who to call wheywe need help. We had a last minute trip and we needed a new key fob and Robert our service manager worked us in. He is always helpful with any problem we come acros More

by TOMMANTIASR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert in service
Apr 12, 2019 -

Plaza Lincoln responded

We're happy to hear we are your number one choice, thank you for your continued support! Hope to see you back some time soon.

April 09, 2019

Great except for the car wash Car came back looking the car wash was broken. Robert my driver took photo and said he would show his boss. Have not heard a word. When the car com More

by RGILL12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob in service
Apr 12, 2019 -

Plaza Lincoln responded

Thank you for the feedback here! We have taken note of it to ensure this doesn't happen again in the future. If there is anything else we can do, feel free to give us a call.

April 06, 2019

Top Shelf Service Fast service in a timely fashion. Car wash was a good service to provide for the customers. The showroom was will lighted and clean. Liked the coffee More

by DICKHITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRISTIE COOK, David Stone
Apr 08, 2019 -

Plaza Lincoln responded

Thank you for the kind words! We love our coffee bar too!

April 05, 2019

Oil change for 2015 Winnebago motorhome Bobby was very good we were in and out in a hour even though we were 45 min early. The only reason I did not give 5 stars was that the service tech sp More

by PUGSLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby
Apr 08, 2019 -

Plaza Lincoln responded

Thank you for the feedback! We were happy to help out with your motorohome, however we do apologize for the spill. If there's anything we can do, feel free to reach out.

March 30, 2019

Great service! The service was great, fast, and my car even got a wash. Thank you so much for fitting my car in service before my trip. More

by Tammym352
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor Robert Giugno, Robby Torrence
Apr 02, 2019 -

Plaza Lincoln responded

No problem, Tammy. And thank you for leaving us your review, we were happy to be of service!

March 28, 2019

Would have been excellent except for the paint chips. Repair was prompt & complete. However 3 or 4 days later I found paints chips on the drivers side rocker panel which looked like a dropped wrench had More

by bowks43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Giugno
Mar 29, 2019 -

Plaza Lincoln responded

Thank you for leaving us your candid feedback, we do appreciate it. If you need to speak about anything further, we're just a phone call away!

March 16, 2019

Service rep Christy was outstanding to deal with. Worked with service rep Christy on 2 occasions and was pleasantly surprised that repairs were completed on time in a professional and courteous manner More

by Topgun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy
Mar 19, 2019 -

Plaza Lincoln responded

Thank you for the review. Glad to hear you're enjoying your MKX. If you need any further service in the future, we'll always be here to help!

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