Plaza Lincoln - Service Center

Service is great! Mobile service is very convenient. Austin is a great representative for the dealership. Mobile service is very convenient. Austin is a great representative for the dealership. More

Great job Demario - on time =very courteous - helpful and resourceful - would definitely recommend and look forward to continued service resourceful - would definitely recommend and look forward to continued service More

Nick was so helpful and easy to work with during the whole process. Highly recommend! whole process. Highly recommend! More

My Corsair was finished ahead of schedule and the service department did an excellent job repairing my car's windshield washer system. My car was returned freshly washed and vacuumed as well! department did an excellent job repairing my car's windshield washer system. My car was returned freshly washed and vacuumed as well! More

Always helpful; on time; explaining what was wrong and how to avoid it in the future how to avoid it in the future More

The problem with the vehicle lift-gate was not fixed. It will not lift to its maximum height. The service people are very nice and tried three times, installing new parts (I presume) on different serv It will not lift to its maximum height. The service people are very nice and tried three times, installing new parts (I presume) on different service visits. I use the rear cargo area daily and have to interact with the lift-gate a lot. If I forget to push the lift-gate up manually, I bump my head on it. That’s because it stops 6 to 8-inches lower than it can/should travel in total. Using the vehicle’s lift-gate adjustment procedure of manually positioning it and pressing the close button for 3 seconds does not work. I use concierge service when possible, for the vehicle's service - which I appreciate very much. The nice gentleman who brought the vehicle back to my home handed me a service report - however, it had no information. There was nothing about what service was performed, what parts were used or whether it was tested after the service. I opened the lift-gate, anticipating it would travel to its full height. It failed. Nothing has changed. None of the service activities have made any difference. Apparently, some parts were simply installed, with no attempt to determine whether the lift-gate travels to its maximum height. I am only 5'-9", so this must be a problem for a lot of people who are taller than me. Perhaps this is a design flaw? Whatever the source of the problem may be, it is annoying. I decided it was pointless to call the service department. I have resolved to just keep shoving the lift-gate up manually, and forget about trying to get it to work properly. That's a shame. I expect better from Lincoln. More

Easy Peezy Tony worked with me and got me the best deal he could for me and my niece he could for me and my niece More

The service person was very helpful and courteous, clean areas, work done to my satisfaction. areas, work done to my satisfaction. More

Very professional! Will see him for future needs Very professional. I will gladly see plaza Lincoln and Jay for my future needs Will see him for future needs Very professional. I will gladly see plaza Lincoln and Jay for my future needs More

Visit was great. Awesome customer service, clean environment, snacks, everyone helpful and polite, Thank you. Awesome customer service, clean environment, snacks, everyone helpful and polite, Thank you. More