Plaza Lincoln

The deal is great. My only problem is that when I bought my car I was told it came with concierge service (car was picked up and returned.). Now I find out this servic My only problem is that when I bought my car I was told it came with concierge service (car was picked up and returned.). Now I find out this service ends when the original warranty is over. I’ll check other dealerships when I’m ready to buy a new car. More

They were very professional and efficient in getting the service scheduled and done got me in and out before other service dealers could even return my call. Great experience overall ! service scheduled and done got me in and out before other service dealers could even return my call. Great experience overall ! More

On time pick up. Loaner car available. Return also on time as promised. Very respectful personnel. Loaner car available. Return also on time as promised. Very respectful personnel. More

Service was excellent and a was given a loaner to drive while my car was repaired. Everything accomplished while my car was repaired. Everything accomplished More

Good service. Vehicle is ready when they say it will be ready. Clean waiting room. Vehicle is ready when they say it will be ready. Clean waiting room. More

Way overcharged for the WORKS SERVICE. $108.+ won’t be a repeat customer. Quote was $79.95 and I was just trying them for service the first time as a paying customer. 2019 Lincoln MKC stil $108.+ won’t be a repeat customer. Quote was $79.95 and I was just trying them for service the first time as a paying customer. 2019 Lincoln MKC still under Lincoln warranty purchased new in Ocala so stick it to the out of town buyer. BAD BAD BAD. BEEARE! More

Outstanding work! Kept communication lines open even when there wasn’t enough staff. Very pleased. Did a great job diagnosing the issue and worked hard to make sure we Kept communication lines open even when there wasn’t enough staff. Very pleased. Did a great job diagnosing the issue and worked hard to make sure we could get the parts and complete the repair before we needed to leave town. Highly recommend. More

They took great care of me and my beautiful Corsair. I really loved that they took me home and picked me up while working on my car. VIP service. Thanks I really loved that they took me home and picked me up while working on my car. VIP service. Thanks More

I found them to be prompt professional and polite Thourgh and patient they explained everything and presented my options Waiting area was comfortable and clean overall very pleased Thourgh and patient they explained everything and presented my options Waiting area was comfortable and clean overall very pleased More

After a 2 week ordeal for a bad battery under base warrenty service writer Damarius said he was new to that department (but in the business for 14 years) and there was an employee shortage. If all thi warrenty service writer Damarius said he was new to that department (but in the business for 14 years) and there was an employee shortage. If all this was true I was told that from the beginning I would have been more understanding. They tried to make us pay for labor and parts that were ultimately covered. Third battery in less than 3 years. We bought the car new. Left feeling like I (being old, 68,) was being taken advantage of. Don’t understand why they were originally willing to fix the car while we waited and we said we would come back to get the car the next day. The next day turned in to 2 weeks. Service was an aggravating nightmare. Would not recommend. More